WHAT WE DO
AAA Appliance Service Center is a full-service appliance repair company, serving metro Chicago and North Georgia by delivering effective solutions to clients. Headquartered in Park Ridge, we utilize cutting-edge design and communication technology to deliver creative, sustainable and cost effective solutions from office to field. We view ourselves as a single-source solution provider serving a wide-ranging spectrum of clients such as pharmaceutical manufacturers and food processors, healthcare facilities, commercial and retail, office buildings, K-12 and higher education facilities, non-profits; and community places of worship.
We have the same flat low rate no matter where you live. Our technicians are dispatched from their homes in your neighborhood. We have flat rate pricing and quote before any repair, so you don’t have to worry about unexpected charges! Each appliance repair and service is guaranteed and backed with our 1 year part and labor warranty.
AAA Appliance Service Center was founded as a family business named AAA Service Company in suburban Kansas City in 1950 by brothers Charlie and Dale Dolbeare. Dale was drafted by the Chicago Bears, and immediately thereafter by Uncle Sam. In 1958, after Charlie passed away and Dale was discharge from the army, Dale opened the first Chicago location of AAA Service Company in Chicago’s Andersonville neighborhood.
Legend holds that the reason for the ‘AAA’ part of the name was that the Fairway, Kansas office was an old remodeled gas station. Since it had a Triple A Motor Club sign, Charlie was too “frugal” to let a perfectly good sign go to waste; hence, AAA Service Company was born.
EXPANSIVE, INDIVIDUALIZED SERVICE
Across the Chicagoland and greater Atlanta area, you won’t find another service center with the expertise of AAA. We have unmatched experience and knowledge when it comes to servicing & repairing small business appliances, corporate office appliances, food service appliances, biomedical appliances, home appliances, and vintage home appliances. With over 65 years of industry experience, we’ve been doing this long enough to know exactly what you need and how to get it right the first time. For our Spanish speaking customers, we have staff on hand that speak Spanish and English.
To that end, it isn’t enough to just have a comprehensive understanding of problems & solutions; you have to know how to apply the knowledge to a unique problem. At AAA, we don’t sell the same cookie-cutter solution to every customer. Every home, every business, and every person is unique, and we approach every visit consultatively. We’re able to do that when other appliance servicers aren’t because of our extensive parts inventory, and service professionals with experience across nearly every major brand. You won’t find that elsewhere.
As we’ve stated above, our dedication to superior service and familial culture permeates throughout our customers’ experience with us. By treating our customers as individuals, by maintaining heightened professionalism, and by having an unmatched parts inventory; we provide the best customer experience in our industry. Our dedication to customer service exists beyond the service appointment, however. We also offer expedited shipping on parts, extended warranties, and extremely speedy service.
We have a firm commitment professionalism and service superiority. That means ensuring that our presentation and service are always top-tier. Every time an AAA service professional shows up to your home, they will always be polite, on time, and cleanly uniformed. Our service techs are the most knowledgeable in the industry (receiving a minimum for 40 hours of annual training), and they will employ a level of professionalism that you’ll be sure to remember. Providing top-tier expertise, and industry-best service & protection is the only way we know how to do business.
Being a family owned & operated business, we’ve made sure to never lose our family focus. That means our interactions with customers are always polite, but not stilted. Our service professionals and support staff still lean on old fashioned customer service that’s become hard to find. Our family-like culture is also prevalent within our company. We use what we call Family Scheduling to make sure that our staff has a great work/life balance. That way, our team is always energized when they show up to work, and carry our family-like culture to your door.
Far too many appliance service companies are living in the last century. At AAA, we strive to stay on the cutting edge, that way our customers don’t feel like they’re stepping into a time machine when they contact us. To that end, we offer our customers online bill pay options, prompt & proactive email correspondence that includes a photo of your technician, the ability to track your technician in real time via Google Maps, and an extensive digital advice library. If you’re looking for a modern appliance service center, look no further.