Appliance Repair & Maintenance Proudly Serving in Illinois.

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Fox 32 Chicago Feature: Repair or Replacement? Our repair experts share tips for holiday appliance dilemmas!

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Fox 32 Chicago Feature: Repair or Replacement?

Our repair experts share tips for holiday appliance dilemmas!

See what our satisfied customers have to say!

AAA was great at communicating appointment times and what was happening throughout our specific interaction. All appointments were preceded by helpful reminder texts and a picture of who would be coming to my home. They were also very quick to get the necessary parts and follow up installation scheduled. Steven, our tech, was very friendly and knowledgeable. I wouldn't hesitate to hire AAA & Steven again for any future appliance issues.

Unfortunately it took four visits to get our issue with our ice maker fully resolved, but this was not AAA's fault. Each time the tech came, our experience was exactly what it should have been. The service was high quality and the tech offered us advice and even fix a lose door on the fridge that wasn't even something we realize was wrong. Overall, they were always easy to schedule with and showed top-notch professionalism.

John L was great. Arrived on time, courteous and very respectful to us and our home. Knowledgeable of what was needed and took care of the problem. Hoping for no new issues but if any occur would be happy to have him back

Highly recommend AAA and our tech Rob. Our refrigerator and freezer had both stopped working. Less than 24 hours later we were up and running. Great communication along the way. Excellent price and service. Thank you!

Deon diagnosed the issue with my refrigerator quickly. He was punctual, polite and super knowledgeable. He took time to carefully explain my repair options, costs, risks, etc. I will absolutely use AAA again and recommend them to friends and family.

Issac and all the AAA customer service staff were exceptional! Issac was timely, professional, knowledgable and efficient. From trouble shooting, problem solving, scheduling, communicating and executing the job they were top level professionals. Highly recommend!

Our tech John did a great job! He explained the issue and helped us decide on how we wanted to proceed. He was highly professional and went out of his way to protect our floors and cabinets. Will definitely use them again for our appliances just hopefully not to soon!

One Place For Your Appliance Repair & Service

How To Get Started

Get prepared by knowing the brand, model, serial, and warranty info

Book your appointment conveniently through an online form, chat, SMS, phone, Facebook, Google chat, or email.

Your technician will be with you from start to finish, ensuring you're informed with automated updates. Our team is here for any questions you have along the way.

Relax with a clean, functional appliance.

Rest easy with Manufacturer Authorized & Factory Certified Technicians.

Appliances We service

Enjoy your home again when you find the right solution quickly
Believe you can have one place for all major appliance types and brands
Get guaranteed honest, expert advice

Save money by not paying for mileage or per-trip
Save time on coordinating multiple companies for various appliances
Enjoy no contracts and an extended warranty

Streamline service with one dependable team for all your locations
Simplify insurance and process needs with a partner you can trust
Lower costs and trip fees with easy, prompt service

Ensure uniform service across all appliance types and brands
Benefit from tailored service for your needs and protocols at schools, rental properties, retail facilities, and beyond.
Eliminate the hassle of finding multiple providers

Discover the Difference

One-stop solution for all your appliance needs! No more juggling multiple contacts for different equipment. From home dishwashers to commercial refrigerators and even high-tech laboratory gear, we've got you covered. Trust us to handle any appliance or brand with expert precision, saving you time and hassle.

Enjoy peace of mind with our promise: no spam, no unwanted ads cluttering your inbox. Rest assured, you'll only hear from us regarding your service updates, keeping your experience seamless and your privacy intact.

Feel safe knowing that our technicians undergo weekly technical training to stay at the top of their game. They're also regularly background checked and drug tested for your peace of mind. Plus, you'll receive photos of your technician beforehand, so you'll know who to expect at your door.

Experience straightforward flat-rate pricing based on a national guide, guaranteeing fairness every time. Forget about multiple fees; one covers all trips, whether we return the same day with parts or on another occasion. Additionally, any service call fee is waived with your repair. Are you worried about upfront costs? Don't worry—we only charge after your service visit. To show our appreciation for your loyalty, both new and returning customers enjoy special discounts.

Committed to Helping You Navigate Appliance Troubles with Confidence

We understand how frustrating it can be when your appliances suddenly stop working. We’re truly sorry that you’re dealing with this inconvenience, and we’re here to help make things right as quickly and efficiently as possible. Whether your appliance needs repair, maintenance, or guidance, we’ve got you covered.

You have options when it comes to getting your appliance back up and running smoothly. We can come to you for on-site repairs, or if it’s more convenient, you can bring your product to us. Additionally, we’re equipped to assist you remotely if you prefer a virtual consultation. No matter which option you choose, our team is committed to providing you with top-quality service and support every step of the way.

Stop stressing and start relaxing with minimal disruption to your daily routine or business operation. Our professional technicians are near you around the Greater Chicago metro area and surrounding suburbs, including, but not limited to, Rockford, Naperville, Crystal Lake, Glen Ellyn, Tinley Park, Round Lake, Joliet, and the Northshore. We’re ready to help you, whether at home, work, or the laboratory.

We understand that you do not budget or look forward to spending money on appliance repairs. However, we’re here to guide you in making the best decision for a long-lasting investment. Repairing your appliance instead of replacing it can save you money in the long run, help reduce waste, and protect the environment. So, let us help you turn this frustrating experience into an opportunity for a brighter, more efficient future.

Trusted & Recommended by Industry Leaders

Reliable Appliance Repair & Service for Major Brands

Areas We Service

We service the entire Chicagoland area, including downtown, the suburbs, and Rockford. Our expert appliance repair technicians can diagnose and fix any appliance issue quickly and efficiently. We handle all major brands and models, so your broken range or malfunctioning dryer won’t slow you down for long.

Downtown Chicago

North Shore

NW Suburbs

SW Suburbs

South Suburbs

Rockford

Crystal Lake

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Does your appliance need a Bear-hug?

Your Questions, Answered

Do you work on my brand?

Yes, we likely service your brand! Check out our comprehensive list of supported brands here and if you don’t see yours listed, feel free to reach out to us for confirmation.

What if the property is vacant?

If your property is vacant, no worries! We work with many property managers and landlords in similar situations. If there’s a lockbox or someone else can grant us access, we’ll take care of the rest. We’ll send you e-sign documents for your approval, then visit the site to assess the situation and propose a solution. If you’re unavailable by phone, it’s ok – we’ll send an email estimate for your review and approval before proceeding with any services or repairs. Just give us a call so we can walk you through any questions you have to figure out the right solution for you.

What if you don't have the part on the van?

No problem at all! If we don’t have the part on hand, rest assured there are no extra trip fees for us to return. We’ll order the necessary part and keep you informed every step of the way. You’ll receive updates via phone and automated notifications regarding the estimated arrival date of your appliance part(s). Once we have the part, we’ll promptly reschedule your appointment at the next earliest convenience for you. And here’s the best part – you won’t pay a cent until all the work is completed. You can trust that we’re committed to seeing the job through to completion.

Is it cheaper to buy a new unit?

That’s a great question! While every situation is unique, when it comes to repairs, we typically advise against costs exceeding 50% of a new unit’s price unless special circumstances apply. Replacing an appliance involves various expenses like purchase, delivery, and installation fees, plus potential costs for old appliance removal and warranties. Disposing appliances improperly can harm the environment, release pollutants, and waste valuable materials. We’re here to assist you in making the best decision for your needs and budget, ensuring convenience and sustainability. Feel free to reach out for further assistance!

Do you service my area?

We cover a wide service area, spanning from Frankfort to Gurnee in the north and from Chicago to Rockford in the east-to-west direction. Our technicians live near you and are in your communities daily, so you don’t have to worry about paying someone to travel a far distance or take a long time to get to you. Follow this link to find your city or zip code on our full-service area list. Chances are, we’ve got you covered! Feel free to reach out if you’re unsure; we’ll be happy to confirm.We also offer virtual meetings with a technician for those who prefer a DIY approach, need advice, or are in another state and don’t require on-site support. Click here to learn more!

Do you service my appliance?

We understand the importance of having reliable appliances, and we’re here to help. We specialize in servicing major home appliances, including refrigeration, cooking, laundry, and dishwashers. However, please note that we do not service water heaters (a plumber’s job) or heating and air conditioners (handled by HVAC companies).Additionally, we’re equipped to work on specialized laboratory equipment such as warmers and flask scrubbers. For a complete list of appliance types we service, feel free to call us to get your questions answered. We’re here to assist you every step of the way!

What if you cause damage?

We understand your concern, and please rest assured that our technicians prioritize avoiding any damage during service calls. We take every precaution, using floor glides, padding, and tape to safeguard your space. Sometimes, we even bring extra personnel or specialty equipment to ensure the utmost care. Accidents are why we have insurance if we ever need it. We’re fully insured for that will meet the requirements for certain buildings or facilities to be an approved servicer. If we cause any issues, we take responsibility and will make it right.

Do you work with my extended or home warranty?

We partner with various home and extended warranties, including Best Buy’s Geek Squad and SquareTrade. If you’re unsure whether we’re in network with your warranty company, give them a call and request for us to receive the work order or claim directly. You can also streamline the process by having them conference call us. Don’t worry if we’re not currently in the network! You might have the flexibility to choose your service and seek reimbursement from your warranty company afterward. It’s all about finding the best repair company for your needs rather than just going with the next one on their list.

Do you send the same technician every time?

Absolutely! We understand the importance of consistency and clear communication. That’s why we assign the same technician to your service call from start to finish. This way, you’ll have familiarity and direct communication with your technician throughout the process. However, if you have a preference for a specific technician, whether it’s someone you trust who speaks Spanish or for any other reason, we’re more than happy to accommodate your request. Just let us know, and we’ll ensure you’re paired with the right person for the job. You must be comfortable.

Appliance Repair & Maintenance Proudly Serving in Illinois.

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