While GE is one of the premiere appliance companies in the United States, even the greats are occasionally plagued by recalls. One recent recall involved roughly 200,000 GE Profile top-loading washers that were recalled in 2016 due to the fact that they posed a fire hazard. In fact, while washing machine recalls are infrequent, this was GE’s second recall involving washing machines in 4 years. If you own a GE Profile washing machine, here is everything you need to know about this recall.
On September 15th, 2016, GE appliances announced that they were recalling 222,000 top-loading washers due to the fact that an electrical component within the washers can overheat and potentially cause a fire. At the time that GE announced the recall, the company had received 71 reports of internal washer components burning or catching fire, including three reports of fires that resulted in over $120,000 worth of property damage. No injuries have been reported as a result of this recall.
The recall involves GE Profile high-efficiency top-loading washers that come in gold, gray, and white. The recalled washer are roughly four cubic feet, and they have the name “GE Profile” printed on the front. The recall affects three models, these models are WPGT9350, WPGT9360, and WPGT9150, and all serial numbers are included in the recall. These units were sold at Best Buy, Lowe’s, Sears, The Home Depot, and other retailers nationwide from June 2003 through October 2011 for between 900 and 1,500 dollars.
Your Next Steps
If you believe that your GE Profile washer is affected by this recall, then you may be wondering what your next steps should be. The most important step for you to take is to immediately unplug and stop using your washer if you believe that it is affected by the recall. You will then want to contact GE directly, as they will be able to help you determine whether your unit is affected by the recall and what your next course of action should be. Fortunately, the issue causing the overheating can be repaired, and GE will provide you with a free in-home repair. Contact us to learn more about recent appliance recalls as well as to find out about our appliance repair services.