COMMENTS & REVIEWS

We love hearing that one of our team members has gone above and beyond. Here are some notes from real customers. We like them a lot too.

Survey Comments

miele dishwasher positive experience

Miele Dishwasher is working great after repair and had a very positive experience.

Dianne

AAA Appliance Service Center

5.0

2017-10-03T15:07:45-05:00

Dianne

very positive experience

https://appliance-aaa.com/testimonials/miele-dishwasher-positive-experience/

definitely recommend you

I just picked from computer and was very satisfied with the service and person on phone was knowledgeable and very polite. Everyone was very polite. I would definitely recommend you.

Anne

AAA Appliance Service Center

2017-10-03T15:45:03-05:00

Anne

I would definitely recommend you.

https://appliance-aaa.com/testimonials/definitely-recommend-you/

Paul’s dishwasher

[Tech] figured out the problem with my dishwasher. Fixed it and charged a fair amount.

Paul

AAA Appliance Service Center

2017-10-04T07:49:37-05:00

Paul

[Tech] figured out the problem with my dishwasher. Fixed it and charged a fair amount.

https://appliance-aaa.com/testimonials/paul-dishwasher/

attentive

I really appreciate your company for accommodating me even though I live outside your service area.[Techs] have been extremely professional, courteous, and most importantly competent, in servicing my appliances. The office is attentive and the calls are always on time. Thanks so much!

Loretta

AAA Appliance Service Center

2017-10-04T07:51:44-05:00

Loretta

The office is attentive and the calls are always on time.

https://appliance-aaa.com/testimonials/attentive/

photo

The serviceman was polite and helpful and professional. I like the photo in advance.

Deborah
Lake Forest

AAA Appliance Service Center

2017-10-04T07:52:22-05:00

Deborah
Lake Forest

I like the photo in advance.

https://appliance-aaa.com/testimonials/photo/

time constraint

[Tech] was very efficient and had to work under a time constraint since I had to leave my house by 5:00 for an MD Appointment and he did not arrive until 4:00. Please give him 5 stars!

Maureen

AAA Appliance Service Center

5.0

2017-10-04T07:54:16-05:00

Maureen

very efficient and had to work under a time constraint

https://appliance-aaa.com/testimonials/time-constraint/

nice job

[Tech] did a very nice job, thanks!

William

AAA Appliance Service Center

2017-10-04T07:58:31-05:00

William

very nice job, thanks!

https://appliance-aaa.com/testimonials/nice-job/

prompt

Service was extremely prompt, the technician took his time to properly diagnose the problem, and I was very happy! I will use your company again!

Dawn

AAA Appliance Service Center

2017-10-04T07:59:07-05:00

Dawn

I will use your company again!

https://appliance-aaa.com/testimonials/prompt/

did so much more

[Tech] installed my washer and dryer, but he did so much more. When the new dryer was sensing that my dryer vent was clogged and came back (on his own time) for no charge. In addition, he made recommendations that were from obvious knowledge and experience.

The office staff had him back to my house quickly, and they called 20 minutes before he would arrive. The price was in line with all the other service repair centers - even with the house call / diagnostic charge of $80. This was applied to the cost of the repair. In the end, the experience, knowledge, and service were worth the price. I feel like the price and service were excellent.

Jill

AAA Appliance Service Center

2017-10-04T08:02:37-05:00

Jill

Tech installed my washer and dryer, but he did so much more.

https://appliance-aaa.com/testimonials/did-so-much-more/

informative

Courteous and informative phone call to set up appointment. Immediate receipt of e-mail confirmation and photo of serviceman. We were kept abreast of possible late arrival but [tech] did arrive within the assigned time slot. He was businesslike and knowledgable. And my dryer works well today!!

Donna

AAA Appliance Service Center

2017-10-04T08:05:12-05:00

Donna

Immediate receipt of e-mail confirmation and photo of serviceman.

https://appliance-aaa.com/testimonials/informative/

helpful

[Tech] is extremely knowledgeable, friendly, professional, and helpful. He's really an asset to your company, for which this was my first occasion using.

Jeff

AAA Appliance Service Center

2017-10-04T08:11:10-05:00

Jeff

[Tech] is extremely knowledgeable, friendly, professional, and helpful.

https://appliance-aaa.com/testimonials/helpful/

communication

Good communication and qualified service tech.

Tony

AAA Appliance Service Center

2017-10-04T08:13:23-05:00

Tony

Good communication and qualified service tech.

https://appliance-aaa.com/testimonials/communication/

Great staff

Great staff, very friendly and prompt

Susanne

AAA Appliance Service Center

2017-10-04T08:16:30-05:00

Susanne

Great staff, very friendly and prompt

https://appliance-aaa.com/testimonials/great-staff/

best

You are the best & this will be reflected in my Angie's List rating. Please forward this to your manager & tell him or her I am happy to sing your praises if they need a phone call. I have worked in customer care for many years & know excellent service when I see it.

Eve

AAA Appliance Service Center

2017-10-04T08:39:07-05:00

Eve

You are the best & this will be reflected in my Angie's List rating.

https://appliance-aaa.com/testimonials/best-2/

GOLD star review

Billy was my repair man & was exceptional!! He diagnosed the problem, found the part in Evanston-- left to pick it up, returned to install it--& my oven was back in operation.. I am a senior citizen & appreciated the prompt solution to my problem. Billy deserves a GOLD star for effort & service. I always recommend AAA & now have a big reason to do so!

Nancy H

AAA Appliance Service Center

5.0

2017-01-04T18:12:35-05:00

Nancy H

https://appliance-aaa.com/testimonials/gold-star-review/

Impressed

Wow! I was really impressed with your technician. Thanks to his professionalism...we are now satisfied AAA Appliance customers. Well done!

Bob T

Big Canoe, GA

AAA Appliance Service Center

5.0

2016-12-20T16:25:25-05:00

Bob T

Big Canoe, GA

I was really impressed

https://appliance-aaa.com/testimonials/impressed/

service expert

I had a great service expert come out to our home. His name is Billy. Trustworthy and really an expert at his craft.
Would pick your company, and tell others about your company, based on this service expert!

Samuel L

Chicago, IL

AAA Appliance Service Center

5.0

2016-12-07T19:38:03-05:00

Samuel L

Chicago, IL

Trustworthy and really an expert

https://appliance-aaa.com/testimonials/service-expert/

Unbelievably incredible

Unbelievably incredible and deserves all the support I can give. My refrigerator now works extremely well, is quieter, and kicks in less often. Another company "fixed" the refrigerator, prompting AAA Appliance.

AAA Appliance Service Center

5.0

2017-02-23T00:25:53-05:00

My refrigerator now works extremely well

https://appliance-aaa.com/testimonials/unbelievably-incredible/

TAKE OUR SURVEY

Facebook Reviews

AAA Appliance Service Center

4.9

Tess Staadecker

2019-05-29T16:19:38+0000

Billye-Jo is incredible! Wonderful service every time.

Anita Guagliardi-Willms

2019-05-22T18:04:38+0000

Very friendly, very knowledgeable, completes service in a decent amount of time.

Peggy Carey

2019-01-19T17:10:31+0000

Adam has braved the blizzard, arrived timely, and done an awesome job servicing my Bosch Axxis washer! Thank you for the excellent service.read more

Mark Renk

2018-10-31T20:20:34+0000

A big thanks to John for getting our refrigerator running again. He was super friendly and professional. Would certainly use AAA again!read more

Cathy Johnson

2018-08-23T14:07:59+0000

CISCO was able to diagnose the problem with my 20 year old Sub Zero refrigerator/freezer. And he is the only one I trust to repair it!read more

Wallace T. Fisher

2018-07-03T01:49:15+0000

Great service. Dan is the "Man." Very happy and satisfied with the services performed. Prompt, competent, caring service from a personable and detailed technician. Thank you.read more

Todd Andon Ruddick

2018-06-25T02:33:07+0000

Service was prompt and professional. Got my fridge back up and working properly.

Lisa HS

2018-06-16T18:54:57+0000

Dan was courteous and responsive with our warranty needs. He also fixed some things that were done incorrectly by our builder to alleviate any future problems.read more

Tammy Hess McKenzie

2018-06-15T12:03:15+0000

Dan was very professional, and did an excellent job! Best repair person I Have ever had in my home.

Rip Suster

2018-06-09T18:30:42+0000

Totally professional!

Carl Blades

2018-06-06T23:12:02+0000

It took several trips due to the age of my Viking range, but the work was great. Thanks

Jim Kas

2018-06-05T18:19:35+0000

excellent excellent service by AAA and especially by John our technician very knowledgeable very professional give answer questions on other Frigidaire products fantasticread more

Terry Saberhagen II

2018-05-18T22:06:49+0000

Jared Clark

2018-05-18T16:35:13+0000

Deb Stimson

2018-05-08T23:23:50+0000

Billy came out and diagnosed the problem as my drain pump on my 2006 washer. The part was ordered and he came to installed it today. He was very pleasant and professional on both visits. The washer now works and is operating better than it has for a few years. Now unfortunately I have no excuse not to do laundry. 😀read more

Sangeetha Sundar

2018-05-08T14:15:24+0000

Andy Allison

2018-05-04T19:50:04+0000

It was a very good experience, Adam replaced a warranty Bosch dishwasher part. Laid a large drop cloth first, then disassembled the machine replaced the part then assembled it. Tested the machine, gave us a few practical hints on running it and keep it clean. Very professional, will use their service again when needed.read more

Mike Wojciak

2018-04-20T21:33:09+0000

Adam just finished the job. Prompt, efficient and clean....done! Entire experience was A+ starting with our initial contact on the phone...not sure, but I think it was Jennifer? Recommended!read more

Angelina Panovic-Popovic

2018-04-17T19:12:09+0000

This company is super to work with.. the staff (Crystal and Billy) are very professional and courteous! Our washer motor broke at the wrong time and we have a family event coming up..they quickly helped me and I can't wait to use my washer again! 🙂 Call them they are great!!!read more

Elizabeth Morris Olympio

2018-04-12T21:44:27+0000

Dave H breaks the mold of typical repairmen. He was very calm and clear. I so appreciated his demeanor. He explained things well and fixed our issue to our satisfaction.read more

Bob McCabe

2018-04-03T20:50:25+0000

Dave Bogle

2018-04-03T13:56:28+0000

Dan was very professional and immediately was able to diagnose why our oven's broiler was not working. He was on time, knew what parts to order and within a couple days, installed the new part. Now I can get back into baking!read more

Carmen Mas

2018-03-13T21:23:13+0000

Very professional, experienced and nice. Excellent service!

Kevin White

2018-03-13T15:52:16+0000

Louise Cauwenberghs

2018-03-12T22:10:01+0000

Don was very professional, eased my mind that everything was running just like it's supposed to. Thank you

Jacqueline Butler

2018-03-10T20:49:23+0000

I did not have to wait all day for the technician to arrive, leaving me with some free Saturday time. Adam was polite and professional. As he was examining the washer, he explained to me what was happening. He is very knowledgeable about the different brands. Being provided information with what was wrong with the washer, I felt confident with the service. He even informed me about cleaning and maintenance of my washer and dryer. Great service, Adam.read more

Tara Christman

2018-03-10T13:26:48+0000

Adam was awesome thanks for your help!

Daniel Stone

2018-03-09T17:16:12+0000

Adam showed up on time and was extremely professional. He was able to repair the refrigerator in the single visit. I will definitely be using AAA Appliance for any repairs in the future.read more

Corinne Ramirez

2018-03-09T17:03:58+0000

The gentlemen from AAA Appliance Service center came to my house this morning to look at an issue with a new refrigerator. He was very knowledgeable, friendly and helpful. Great service all around. He called before coming to make sure the time was still good for me. would definitely use this service again. I was able to get an appointment fairly quick too.read more

Jim Albrecht

2018-03-07T03:54:00+0000

Litan Rath

2018-03-05T14:55:00+0000

very fast very good service. but spending over 1,000 for fixing ice box is just too expensive

Tom Harmon

2018-03-03T18:57:24+0000

Carol Prebis

2018-03-02T22:19:06+0000

Adam provided excellent, quality service. He was able to obtain the parts quickly so that my dryer was up and running the same day. Thank you Adam and AAA you have serviced my washer, dryer and dishwasher with superb care!!!read more

Ryan Mayhew

2018-02-27T00:43:19+0000

Bella Cuzman

2018-02-23T22:51:50+0000

Great work and service guy was very knowledgeable about appliance.

Bruce Blank

2018-02-19T23:37:50+0000

Call AAA Appliance Service only if: 1. You want to be treated exceptionally well 2. You want your Appliance fixed perfectly in one visit. 3. You want valuable pointers on how to use it properly...to avoid future service calls AAA scheduled a service call to fix a brand new Bosch washing machine that had severe vibrations. Just an hour before Francisco arrived, my contractor told me that he recently removed the shipping bolts, which was the cause of the vibrations. AAA still sent Francisco out to make sure everything was working the way it should. He ran a large load of towels, and while it was running Francisco described what the “Smart” washer was doing to be able to get up to the maximum spin cycle speed; and he then gave me several great pointers on how to load the machine to guarantee it always runs like a perfectly-balanced topread more

Lisa Davis Helford

2018-02-17T22:46:03+0000

Work done quickly and professionally. Francisco was terrific!

Julie Malone

2018-02-16T04:55:20+0000

Mindy Anton

2018-02-07T16:47:20+0000

Our repairman, Ephrain, was exceptional today. He came to fix the power cord on our Bosch dishwasher that was recalled. He ran into a problem with the way the old cord was running, but he took care of it easily. He was efficient and very informative on how to keep our dishwasher running great. He suggested dishwasher powder like Cascade instead of the pods and tablets that don't fully dissolve and cause problems. He suggested getting a handyman to put in more insulation in the wall behind our dishwasher so the celluloid won't become damaged if the temperature outside drops below zero. I highly recommend AAA Appliance Service Center and Ephrain is an excellent service repairman!read more

Antoinette Salas

2018-02-05T20:27:59+0000

Matt is great! He told me to "record" my problem so he could "hear" for himself. Ordered the part and am listening for any other issues.... Thanks Matt!read more

Jutta Mobley

2018-01-27T14:03:57+0000

I've used AAA several times and their technicians are very knowledgeable and courteous. Would definitely recommend.

John Wyman

2018-01-25T20:53:35+0000

pretty responsive. Quality work. They can handle commercial and residential appliances.

Nancy Feldstein

2018-01-23T09:36:56+0000

Heather Cash

2018-01-22T16:48:11+0000

I've had 2 service people out on a brand new dryer. The thermistor needed replaced because of the error code being displayed. The 1st tech ordered the parts, the 2nd comes out 10 days later and says he doesn't believe its the thermistor since he did not see the error code. His solution, do not use the energy saver button and it should be fine. Really? On a BRAND NEW dryer I should be able to use any button I please. I called back, because the dryer still doesn't work and they said they cannot come back out for 9 days. Absolutely ridiculous. Do not use this company unless you like having appliances that stay broken.read more

Kate Lennox

2018-01-16T22:10:03+0000

Elaine Stolis-Papanton

2018-01-09T14:39:27+0000

David is a very professional service technician that is very knowledgeable in high end appliances. He is a wonderful asset to your company!!!read more

Matt Bauer

2018-01-03T15:34:02+0000

Dick Runstadler

2017-12-29T18:20:36+0000

i have been using AAA for at least 30 years now in my last 6 homes. they never let me down. quality service at fair prices. thank you for quality techs & servise . i will continue to use you when needed . dick runstadlerread more

Jon Thomas

2017-12-29T06:00:50+0000

Had my washer repaired. Great service. Great experience.

Ardyth Duhatschek Krause

2017-12-27T16:11:48+0000

This is a company that I would definitely trust to check and repair all of my appliances! The service care center worker Kate, was kind and eager to get help out to me. I loved that they send me an email to confirm my appointment and that introduced me to Dave, my service provider. When Dave came today, I found him to be knowledgeable, respectful, kind, thorough and patient as he explained how my new stove worked.He tested my stove to be sure it was indeed heating up accurately and taught me about the heating cycles and about the actual amount of time it would take to truly "preheat" to the desired temperature. Now that I understand my new appliances, I am happier with them. I will use this company for the life of all of my appliances. I would HIGHLY recommend them!read more

Laurie Lockefeer Harris

2017-12-26T17:16:16+0000

Sandra Czajkowski Scruggs-Perez

2017-12-23T18:16:14+0000

Fast service. Great on the phone and technician was great

Art White

2017-12-22T20:12:26+0000

Jim did a GREAT JOB restoring my 41 year old Crown Range to like-new performance. Fast, courteous and diligent!

Oliver A. Ruff

2017-12-22T01:25:36+0000

Cisco, the Field Service Tech arrived late due to being extended on another service call. Upon arrival, he diagnosed the situation, exampled what needed to be done, and resolved the matter within minutes. He was cordial, thorough, concerned about my satisfaction, and pleased with my contentment. I would recommend him highly as a serviceman. He epitomizes what AAA advocates as a service agency/center.read more

Mary Lothrop

2017-12-20T04:25:05+0000

Thank you to James for a quick turnaround on a complicated repair on my BlueStar oven during the holidays. He put a rush on parts and came late in the evening to be sure my oven would be ready for my holiday cooking. Great attitude, great service and all were very professional!read more

Jim Kelly

2017-12-19T15:56:15+0000

What a great experience. Service man Dave came to replace a power cord for our dishwasher due to a Boesch recall for our model. He was cordial, attentive, explained well what he was doing, made sure when he put the dishwasher back that it was centered in its space under the counter, ran the dishwasher to make sure the water lines and discharge hose were not "kinked." This was our first experience with AAA Appliance, but they will be our first call the next time one of our appliances needs attention! It's really gratifying when a service call is this pleasant for the customer!read more

Jill Wagner

2017-12-14T17:41:08+0000

Becky Eisenmenger Whiteman

2017-12-14T14:29:43+0000

Natercia Medrano

2017-12-12T20:26:03+0000

Efrain was our tech and was very knowledgeable, professional and super helpful. The office staff was very efficient. I would highly recommend them.read more

Jen Torbeck Merrill

2017-11-14T17:57:28+0000

David Field

2017-11-09T20:17:53+0000

Arturo was one of the best service guys I've ever experienced. Wow. Very happy.

Karen H. Brennan

2017-11-06T13:14:27+0000

They kept in touch with me throughout the process. The tech arrived on time, was friendly, knowledgeable and my appliances are running great!read more

Daniel Gregg

2017-10-30T22:42:17+0000

Service was fast, and well cleaned up after, job well done.

Jackie Johnson

2017-10-30T21:59:34+0000

Frances Markiewicz

2017-10-28T19:53:15+0000

Billye-Jo is the quintessential professional. He has excellent people skills and it is apparent that he is knowledgeable with respect to what needs to be repaired and how to repair it. I sincerely hope that you value this employee. As someone who occasionally has to deal with repair technicians, this one was a pleasure to work with. Frances and David Markiewiczread more

Tess Mercado Bradley

2017-10-26T20:36:31+0000

AAA staff (customer service & Efrain our tech) were all very courteous and professional. AAA was contracted by Nicor Home Solutions to fix our Samsung fridge and Jenn air oven. Efrain was quick at diagnosing the problem for our stove and very quick and efficient at fixing both our oven and fridge. It was great to receive an email of Efrain's picture so for safety reasons , it was much appreciated to know ahead of time who to expect for our service call and a picture of our tech was a great bonus. We're definitely going to recommend AAA and would go to them first for any future appliance repairs. Thank you !read more

Mary Krigbaum

2017-10-24T15:12:06+0000

Renee Black

2017-10-17T14:28:54+0000

John was super. So nice, like an old friend. Fixed our dryer with no problems.

Gail Hofmann

2017-10-10T11:33:53+0000

I really felt comfortable with Dave . I felt he New want he was doing .

Kelley Lynn McCulley

2017-09-30T18:32:47+0000

Matthew Hewatt just serviced my refrigerator and he was very knowledgeable, thorough and very polite !!! I appreciate him fitting me into his schedule today !! I cannot begin to tell you how grateful I am! Thank you !read more

Alex N Liliam Leszka

2017-09-22T13:39:38+0000

The repairman came on time and done an excellent job in resolving my washing machine problem. Explained all work being done and what to look for in the future. Very happy with the service callread more

Dave Lloyd

2017-09-20T15:46:37+0000

Not only did Dave, the tech supervisor, personally take on our repair, but he came out in the evening, a full two days ahead of schedule, and grabbed the last replacement part available in the Chicago area (a drain pump) for our washing machine. Our family of six was incredibly grateful to have our washing machine repaired and fully functional again! I've spent 25 years in operations, support, and field service for large piles of computing equipment, and I find it difficult to find words to express the sheer dedication to customer service, quality, and satisfaction Dave showed. Thank you!read more

Theresa Golomb-Romero

2017-09-09T03:33:08+0000

What amazing service! From scheduling through improved washing machine my experience with AAA Appliance service was awesome. Billy was the tech asssigned to us and he was terrific. Super polite and professional, he was knowledgeable about my 12year old LG front loading washing machine. He gave me some great tips to keep my machine in top notch shape. I would DEFINITELY recommend this business.read more

Michael F. Bloom

2017-09-08T20:36:57+0000

Brilliant service! Billy is an excellent technician, skilled at repairs and at explaining what needs to be fixed. Also appreciated the clear communication from AAA about when I could expect them.read more

Bill Chen

2017-08-30T18:14:20+0000

Cathy Stringer

2017-08-29T18:09:06+0000

Matt from Georgia was awesome! He's my hero! Had an issue with my Samsung washer. He found the problem, fixed it in a jiffy and was courteous and professional. I'm one happy customer!read more

Lou Hickman

2017-08-25T18:06:33+0000

Everything went smooth, from talking to Jennifer on the phone to having Matt come out and replace my Samsung ice maker. Great job all around, highly recomend AAA Appliance service here in N.E. Georgia.read more

Diane Nelson

2017-08-24T15:23:41+0000

Very pleased with the repair service. The gentleman was very through and informative. Job well done.

Larry Kohn

2017-08-22T13:28:22+0000

Thanks again for fast and great service.We would and will recommend you appliance repairs. So thanks again to you and John as he is great. Elaine Kohnread more

Ayisha Ahmad Sami

2017-08-11T21:28:30+0000

Billye was amazing!! He knew exactly what was doing. He was super polite and courteous! Thank you AAA Appliance for hiring such an excellent technician.read more

Lisa Yondorf

2017-08-11T02:15:36+0000

Mary Sosebee

2017-08-04T16:48:44+0000

Matt from Georgia was real knowledgeable. Would recommend him to anybody

Ann Mueller

2017-08-02T19:59:40+0000

I feel obligated to express my total satisfaction with the quality service I have received from AAA Service Center. Every person I have dealt with that represents AAA, from the scheduling representatives to the technician who did the work, have been extremely professional and made me feel that solving my issue in a timely fashion was of great importance to them. As I have mentioned to the AAA receptionists, I have been especially lucky to have David deal with my refrigerator ice maker problem. Dave is by far the most knowledgable, conscientious technician I have ever dealt with in my 53 years of home ownership. Not only does he address my service issue with total determination to solve the problem, but he always completely explains the situation to me and patiently answers all my questions so I have a complete understanding of the issue and the proposed solution. AAA is very fortunate to have an employee like Dave. I have never experienced such total satisfaction with a service company as I have with AAA, especially because of the excellent service I have received from David. I am recommending AAA to everyone I know!read more

John Schladweiler

2017-08-01T20:41:25+0000

I got a call saying our repairman was to arrive in 15 minutes - he arrived on time, diagnosed the problem quickly and provided me with follow-up / choices on repair. I could not be more satisfied.read more

Lisa Haeger

2017-08-01T00:51:09+0000

I am reviewing for Mike Montino who is not on FB. He asked me to express for him how wonderful David and Jennifer were during his recent repair. Every time he called, Jennifer was polite and very sweet to him. David had to get parts and come a second time. Both times he was prompt, knowledgeable and kind enough to spend time talking. He typically does not like to give recommendations in case it doesn't work out, but he has already recommended your company twice! Thank you.read more

Sandy Matthews

2017-07-21T20:38:51+0000

Matt from Ga., fixed my washer in one visit!! A@E couldn't fix it since April!! I was ready for a heart attack!! Thank you!! From now on it's AAA Appliance Service and Matt!!read more

Richard Isaac

2017-07-18T16:58:21+0000

This makes our second appliance that has been serviced by AAA this year. They are very professional and what is most important is they LISTEN to the customer and don't bury themselves in technical data. In my opinion you can't make a better appliance repair choice!read more

Ronnie Abercrombie

2017-07-14T21:09:18+0000

After 6 week's of dealing with another appliance repair service and not being able to wash clothes, American Home Shield turned my problem over too AAA who sent Matt to our home. Matt was very understanding and listened to what I had to say. After explaining my problem and telling him that The Kid who was sent out twice for the same problem didn't know anything other than how to change part's, Matt said let me try something. Within 1 minute Matt figured out that The Kid had installed a part incorrectly and the problem was solved. Thank you AAA and a special thanks to Matt!read more

Matt Tehonica

2017-07-08T15:25:50+0000

Matthew from ga was the tech who worked on my LG washer. He was very polite and knowledgeable. He called before he arrived and had my washer repaired in only a few minutes. Great guy and awesome service!read more

Jorunn Scheiderich

2017-07-05T22:21:58+0000

Billye rocks! He came here today to fix our 13 year old Whirlpool front loading washing machine. He figured out why the machine was not draining properly and showed me later some socks and a lot of junk that he cleaned out of a filter below the machine. He did point out that our machine is showing signs of aging....so now we are on notice and we are not surprised. He gave me good advice as to what to look for, when time comes to buy a new machine Billye has been here a couple of times before, he is very professional, he takes his time to make sure that everything is done right which results in us calling AAA Appliance whenever we have issues. Your company is great from beginning to end! Keep up the good work.read more

VA Ann

2017-06-29T21:09:09+0000

Very easy to call and set up appointment, friendly operator who took down all of my information and was able to find me a technician for the next day (other places I called made me wait for a call back, and others were completely booked through the holiday weekend). They included an email with a picture of the technician for safety. The technician was friendly, polite and efficient. I would recommend their services to a friend.read more

Amy Azpell Cohen

2017-06-29T20:42:17+0000

Mathew was knowledgeable and polite. I would recommend AAA to any Samsung owner.

Debra Marshall

2017-06-14T21:55:48+0000

Mathew and jennifer are amazing. Dealing with Samsung was a nightmare but these guys from AAA Appliance were amazing. If you have to deal with anybody I would recommend asking for these two. They made a bad situation bearable. Calling into AAA Appliance Jennifer was always so kind on the phone. I know I bugged her calling so much but between Samsung not doing what they're supposed to do and me having to try and get her the information and warranty and everything she was my ray of sunshine. Matthew is a wonderful Appliance repairman. He's fast and very thural. I was glad that I got the opportunity to work with both of them.read more

Sean Doyle

2017-06-10T16:00:08+0000

Urvi Shah

2017-05-31T16:00:27+0000

Haim Brody

2017-05-25T00:03:07+0000

They are great! Very Professional. We highly recommend them.

Peg Mulhall

2017-05-23T19:55:46+0000

Great service, friendly serviceman. Came during the hours promised. �

Bruce Miller

2017-05-08T15:46:09+0000

Jim was our technician that came out for our refrigerator problem. Jim is all professional and very knowledgeable. We'll be asking for him the next time we need helpread more

Mary Ann Castonguay

2017-04-07T18:08:41+0000

Outstanding service, part was needed, as soon as part came in had appointment next morning. Both repairman and customer service were excellent.read more

Alexandra Murdoch Uth

2017-04-06T18:11:48+0000

We've always had outstanding service from AAA Appliance. Billye-Jo came out today and got our dishwasher working. Billye-Jo and all the technicians have been friendly and professional. I highly recommend them!read more

Mark Martinez

2017-04-04T01:36:42+0000

Debbie Upp

2017-03-21T13:25:58+0000

Natalya Lisa

2017-03-20T21:07:16+0000

LOVE LOVE Dave- Regional Technical Manager. Yep he knows his stuff and we were elated. We have American Home Warrenty Shield which is a great added feature for homeowners. You call with a problem and they refer a certified technician (so they say wasnt the case until dave with AAA)for the washer dryer or this case.. The Dacor ovens we had 5 different techs until we finally were blessed and got Dave on a call. He is knowledgable courteous and takes care of the issues-No games. no guessing what is wrong ..Definitely a qualified Technician. The office was just as impressive, polite and follow up was great with calling when parts were in to schedule Dave from beginning to end. Thank you for not cutting corners and caring to employ ( and hopefully pay him well)the best- Don't let another company steal him his customer service and great attitude is awesome...Thank You for the great service.read more

Lisa Smith-Holstein

2017-03-15T21:56:33+0000

Steve Amidei

2017-03-15T18:30:03+0000

I continue to receive excellent service from AAA Appliance from the initial booking to the follow up emails when the work is done. Ivy set up my appointment and was very easy and flexible to work with. Billy came out today and was not only very knowledgable on my Frigidaire dishwasher and fridge, but was also very professional and friendly. At first, I was concerned that Billy didn't have the hinges for my dishwasher with him when he arrived, but low and behold, another car pulled up in my driveway and dropped off the very parts Billy needed to complete the job in one visit. And then I was very happy as I did not want to have to schedule another visit. I would highly recommend this repair company to anyone based on several experiences with their excellent technicians.read more

Mindy Krantz

2017-03-09T20:16:27+0000

Billy and Dave were both great to work with. They were respectful and provided a follow up call after speaking with my warranty provider.read more

Robin Henderson Vandegrift

2017-03-08T16:39:30+0000

Thank you for the quality service that you provided.

Mark Slyman

2017-02-24T21:11:08+0000

Bill from Georgia did an outstanding job on our repairs today! Very friendly & knowledgeable.

John Sonaizab

2017-02-15T18:47:33+0000

AAA provided their services through a warranty company. Arturo was my technician and was more than courteous and professional. Knowledgeable and provided top notch service that you could only hope a technician would when visiting your home. Extremely satisfied and a big thank you.read more

Trina Pegg Simmons

2017-02-09T16:39:34+0000

Bill from the Sautee area in GA did a great job repairing our Samsung stove. Thanks!

Lisa Erickson

2017-02-02T00:45:31+0000

AAA Was recommended by American Home Shield Insurance as the company to repair our ice machine (stand alone Scotsman unit). Overall communication was great. Effrim (Spelling??) was very pleasant and conscientious. He was able to quickly identify the problem. Parts needed to be ordered as once available they called again and came to fix. NO problems. Not the usual situation with repairs. Well done this time and will certainly use AAA again.read more

Yolanda Vargas

2017-02-01T20:39:40+0000

AAA Appliance fixed my dishwasher and serviced my over the range microwave. They are very professional and courteous. John provided thorough explanations regarding what needed to be repaired. He arrived on time and coordinated his findings with Nicor Home Solutions directly. Highly recommend!read more

Jeremy-Taryn Westmoreland

2017-01-30T02:27:26+0000

We were impressed with the service we received.

Julie Lohmeier

2017-01-28T20:29:11+0000

Billye did a fantastic job! After repeated attempts to fix my ice maker, he identified the problem and used some creative ingenuity to finally solve the problem on my older model Sub Zero. He was patient and kept working until it was fixed. I know it has made his Saturday even longer but he did not rush it. I am so appreciative. Thank you, Billye, on an excellent job!read more

Nathan Palmer

2017-01-24T15:53:58+0000

I was greeted with exceptional service from Eric who answered the phone and organized a technician out to me, to the tech Dave H who was courteous on time and addressed our concerns quickly and professionally. I will be using AAA Appliance Service Center for whatever I can get them to come out and fix from now on.read more

Cathy Jasaitis Tampir

2017-01-11T21:14:20+0000

The technician that came out - Billy - was great. He was very courteous and got the job done quickly and to our satisfaction.read more

Sean Sears Sr.

2017-01-10T19:39:51+0000

Great service and follow on communications. The appointments were exacty as scheduled and the technicians were on time and called before arriving. Communications from the office were also very good ,and also for the follow on visit to replace a part were very good. Prompt, courteous, professional and technically diagnosed and repaired the problem. Great job.read more

Ross Elke

2016-12-30T22:35:13+0000

LaDonna Hocker

2016-12-22T18:06:05+0000

on time, super clean, polite, knowledgeable...... great experience!!!

Tracy Moreno Vasquez

2016-12-21T00:46:21+0000

John has been out to repair our ancient washer/dryer and has been so great each and every time!

Ashley Mono

2016-12-06T03:13:17+0000

Nikos Moissiadis

2016-12-02T21:26:30+0000

I was contacted at all times proactively and promptly both over email reminders and follow-on phonecalls. Disptach/ops ladies and Scott P. did an outstanding job. AAA and American Home Shield came on top on this one, with a new (first time) satisfied customer.read more

Matt Hernacki

2016-11-18T02:38:15+0000

Have worked with them for years at several properties for myself and my clients. Always professional and easy to work with.read more

Braden Barras

2016-11-16T19:24:40+0000

Bill from Atlanta was excellent. I had a claim through American home Shield and had a previous service company out, who completely misdiagnosed the issue with my clothes dryer. Bill was called out from AAA and diagnosed the issue with my dryer within 5 to 10 minutes, had the part ordered, and my dryer was up and running in a week's time.read more

Norm Dynneson

2016-11-12T19:35:41+0000

Susan Walters

2016-11-11T01:06:50+0000

WOW - There aren't enough words for the FABULOUS service I received today from Appliance Service Center. It started from the moment I called. The lady answering the phone was professional and courteous. They just happened to have an opening today that i was THRILLED to take. 2.5 hours later I received a call that the tech was on the way and he pulled in 15 minutes later. My service tech was Bill and he was WONDERFUL. He had gloves and shoe booties on and was as nice as punch. He diagnosed the problem in about 15 minutes and given the age of the unit went right to work to see if he could locate the parts. He found the parts and off he went to pick them up and to return. Who in the heck does that these days?? I was pleasantly shocked. He returned a short time later with parts for my 25 year old Maytag and within the hour it was back up and running. He was respectful of my home, the work space and my love for my Maytags!! lol There are no words for how happy and thrilled I was with the job from Bill and Appliance Service Center. From the time I first called until it was repaired it was just 5 hours!! And that included going to pick up parts!! Its so hard to find great service people in Atlanta, but this company, and Bill are true winners! Thanks so much for saving the day and getting me back up and running so quickly! S Elizabeth Porter Walters, Johns Creek, GAread more

TJ Johnston

2016-11-08T20:23:31+0000

AAA was awesome from the girls at the appt. center to Bill from Ga who came and did the work. Called before he arrived, tested everything, excellent.read more

Alyque Ajani

2016-11-08T17:48:25+0000

Brenda Kessler

2016-10-30T20:15:22+0000

The repair man who worked on our oven was excellent.

Joy Manbeck

2016-10-28T14:36:44+0000

They were excellent! Bill was on time, very professional, knew exactly what was wrong with my ice maker and had it repaired in record time! A very positive experience. And we have ice in abundance!!read more

Debbie Harris

2016-10-12T23:09:18+0000

Courteous, efficient service from first phone contact (Jennifer) to completed repair (David). The complete opposite from another repair company we started with on this issue which misdiagnosed our problem and tried to charge us 3 times what I ultimately paid AAA (including much higher prices on identical parts), and was rude and condescending with multiple delays to boot. Almost unbelievable in contrast to that. David gets credit for telling us we didn't need a part the other place said we did--saving us both labor and part costs--as we wouldn't have known the difference and obviously he could have charged us more in that case. We would heartily recommend this company for appliance repair. A real pleasure to deal with, obviously extremely knowledgeable, and got the job done in a very reasonable timeframe.read more

Ronald Strandberg

2016-10-09T10:47:54+0000

Brenda Mollicone

2016-10-05T12:34:18+0000

Nicole Donohue

2016-10-01T22:16:01+0000

The wait for service was a bit long but the service was very friendly and helpful after a very bad experience trying to go through LG directly. David was courteous and diagnosed the problem quickly and professionally. He tested the machine with a few trials when he new part was installed and work was doneread more

Richard Weber

2016-09-19T16:43:59+0000

On Time, diagnosed problem and fixed it imediately

Ed Kuchta

2016-09-08T19:03:49+0000

All of the techs are very professional. I really appreciate Dave. He readily shares information about the repair. This always helps us to understand the cause of the problem. Thank you AAA.read more

Carole Rose

2016-09-03T13:32:39+0000

Very pleassed with the service I got from AAA Apliance Service Center from Jennifer who keep me informed about my repair times to John the Service Tech. He was very knowledgeable and very efficient, and proffessional.read more

Mara Salamon Lazar

2016-08-19T13:20:43+0000

James at AAA Appliance Service resurrected my vintage stove. I'm so appreciative of his expertise and professionalism. Thank you!read more

Johanna Barrientos

2016-08-17T13:08:49+0000

Adrienne Majewski

2016-07-15T00:11:48+0000

john was very courteous ordered part for washer and installed and explained more about my washer all service was completed in a timely fashion and I was notified by phone when he was on his way by your service reps great service!!!!!!!!! thank you very muchread more

Donna Schwarz

2016-07-09T20:13:42+0000

So my washer was repaired today sooner than I thought. Very professional repairman came early. Got the repair completed most timely and I will place AAA appliance repair on speed dial for future reference!read more

Kevin Hammerel

2016-06-26T01:00:37+0000

We had a service call on June 17tn and he called for the model number to make sure he had the right part to fix my appliance. Called on Friday and was there on Saturday morning. Billy was professional, personable, and respectful. Jennifer was also very helpful with scheduling and also was polite on the phone.read more

Ira Smith

2016-06-13T15:45:36+0000

Overall a good experience. Our problem was not an emergency and AAA worked in a reasonable timeframe. LG could have been a bit more organized in dispatching... Our technician, Cisco, was friendly and professional. He was clearly invested in delivering a positive customer experience.read more

Amy Braham Olson

2016-06-05T13:25:45+0000

Lynn Ishizuka

2016-05-24T19:11:15+0000

Always on time, completes the work properly and overall excellent service!

Graham Grady

2016-05-21T06:20:21+0000

Arturo is Aterrific!

Paul Waisnor

2016-04-23T13:53:55+0000

I had a problem with my clothes washer it was vibrating violently. the tech diagnosed the problem ordered parts and fixed my washer, very professionally good service.read more

Audra Garland

2016-04-20T22:56:03+0000

Karen Kelly

2016-04-20T20:56:15+0000

Arturo was amazing. He diagnosed the problem quickly and ordered the necessary parts. He installed the parts today in record time. He is very neat and polite. I highly recommend Arturo and AAA appliance.read more

Robert O Donnell

2016-04-16T20:31:30+0000

The technician came out and diagnosed the problem. When I pointed out the white stripe running down the front of my oven door between the glass, which looks horrible and is unable to be cleaned. The tech told me it was moisture and he couldn't do anything to fix it. Well its cake batter that leaked through a faulty seal. If I want them out to fix this issue i'll have to pay for another service call. Guess I'll try LG directly. Hey my oven is now working, which is great, would have like it to look good too. It is still under warranty.read more

Elisa Steinberg

2016-04-08T20:09:21+0000

Arturo is a genius. It's not the first time he comes and fixes the unfixable. It will take a long while to get the parts, but it's not his fault but of the company making the appliances... (Shhh, it's ASKO, and it has a really bad customer service). So I still don't have a washer, but he managed to fix the dishwasher with no problems. And told me what to do when I'm away for a long time so it won't happen again. (Please, if I'm not supposed to use the name of the maker of the washer and dryer, feel free to erase it.)read more

Jane Sell

2016-04-08T13:27:28+0000

Excellent service. Billye was very professional & courteous. Thank you

Mary Ryan

2016-03-28T18:59:42+0000

Excellent service! I was told a new ice maker was needed for the refrigerator in my office. Arturo V said he would put a rush on the parts order...oh boy did he!! He came back to the office (in a high rise building in downtown Chicago) a few HOURS (not days or weeks) later and installed the new ice maker. He was very pleasant and professional. AAA Appliance is an outstanding company to do business with...I highly recommend them!read more

Carina Pineiro

2016-03-18T20:31:13+0000

Krystyna Kaczor

2016-03-18T17:18:24+0000

SERVICE WAS VERY PROMPT, CONGENIAL AND SATISFACTORY. THIS IS THE COMPANY TO GO TO IF YOU NEED YOUR APPLIANCE FIXED. THANK YOUread more

Noreen Love

2016-03-17T21:54:42+0000

They are always pleasant and knowledgeable. I called this morning and someone was out this afternoon. They do good work.read more

Marsha Berardi

2016-03-17T14:59:30+0000

Very happy that you kept us up to date by email on the part situation, and that the repair man was working to get the part to fix our refrigerator in a timely manner.read more

Jane Gilbert Haeger

2016-03-05T22:40:54+0000

I could hardly believe it when I called on Friday afternoon, and I was told that someone could come out to service my washer and dryer on Saturday morning. Francisco came to diagnose the problem and returned several hours later with the needed part and made the repair. I was ready to do laundry by 3:30.read more

Harry Brugger

2016-03-03T23:51:12+0000

very professional,friendly service. I would absolutely recommend AAA Appliance Service.

Deborah Slabeck Baker

2016-03-03T12:59:00+0000

Thank you AAA for outstanding service from Jennifer who made my appointment to Francisco and Dave who did the repair. Even though my problem took a little time to resolve they stuck with me until the repair was complete. Would definitely recommend. Would definitely use again. Thank you!!read more

Riccardo Campanella

2016-03-01T21:41:58+0000

Excellent ! Very professional and an outstanding company to have in my home. I would without hesitation recommend AAA Appliance Service Center to others. Thank you James D. for your Excellent work and your very personable personality. From a very happy client Riccardo Campanellaread more

Judy Clar

2015-05-18T22:49:42+0000

Outstanding! Called on Friday - contact person was more than helpful and pleasant. Made an appointment for today, Monday, May 18. Was contacted to let me know that the technician was on the way - he arrived at the given time. Technician, Billye-Jo H was courteous, knowledgeable and very helpful. He addressed the issue quickly and with expertise. Would definitely recommend this service - no other. Absolutely the finest repair service I have ever had the good fortune to use. Excellent!read more

Kathleen A. Klein Gfesser

2014-09-05T22:28:49+0000

This Service Center and Staff is the Best. From getting an appointment to the service technician Rick - everyone was helpful, understanding and did every thing possible to get my appliance up and running. They are on time, clean up and considerate of their customers. Also the prices are more than fair compared to other service companies. Thank you AAA I know who to call when I need my appliances repaired.read more

Ofer Hubara

2013-11-18T01:39:08+0000

Best appliance repair company around.

Billy Kasch

2013-08-31T18:32:03+0000

Michael L Wynn

2013-07-18T23:02:53+0000

James Dolbeare Sr.

2013-05-01T01:12:26+0000

Outstanding friendly staff

Charlene Cornell Riddle

2013-04-29T20:19:58+0000

Emily Haaker

2012-11-29T04:58:00+0000

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