Customer Reviews

Local Reviews
for Chicago & Atlanta

Rated 4.9 out of 5 stars based on 30 customer reviews

Map of Arlington Heights, IL

Great Service, Too Expensive




Service Tech was great! No complaints there. $374 to replace an Oven Ignitor just seems a little crazy.


Map of Oak Park, IL

Great Service




Service was great, Adam was very professional, quick, and helpful


Map of Addison, IL

Great service




Prompt service, knowledgeable service tech.


Map of Lisle, IL

Good Job by Adam!!




Couldn't have asked for a nicer repairman. Adam explained exactly what he was doing at each step of the way, which was appreciated. He was very efficient, respectful of my home and did a great job!


Response from AAA Appliance Service Center:

Thank you. Your input is very important to us and we appreciate you taking the time to do so.


Map of Dawsonville, GA

Professional awesome





Map of Arlington Heights, IL

Great job Francisco !




Francisco was right on time and fixed my door open beeper. In addition, he leveled the refrigerator so the door would close easier something the delivery guys from Lowes failed to do when delivering it last June


Map of Naperville, IL

Dryer issue resolved





Map of River Forest, IL

Electrolux dishwasher





Map of Gainesville, GA

Great job!




I was not there while the tech fixed it but when I got home my washer was back to normal and running!!!


Response from AAA Appliance Service Center:

GREAT! So glad your routine is back to normal.


Map of Sugar Hill, GA

the service was awesome





Response from AAA Appliance Service Center:

Thank you. Is there anything more we could have done to earn a 5 star?


Great job





Response from AAA Appliance Service Center:

Thanks!


Great service!




Over the top service. Very professional, kind and had my microwave working in a very short period of time. I was very impressed.


Response from AAA Appliance Service Center:

We are so glad you were pleased. πŸ™‚


Billye-Jo did a super job repairing my LG washer!!




Billye-Jo was very efficient and repaired my washer in excellent style. I really appreciate AAA appliance repair!!


Complete oven repare




Adam did a complete follow-up job in a very professional way. He and Dave did an outstanding and complete job.


Thumbs up for Adam




Fantastic, explained clearly, did not mind my repeated questions


Sid




Pleasant, efficient and very knowledgable


Good





great service and communication





George




Great service. Adam was fantastic.


Dan was the best




He was patient knew what needed to be done was on time got the job done no problem


Excellent service




Billye-Jo was thorough in his work, cleaned up the workspace completely and communicated what he was doing as he was working.


Joni




Billy very pleasant and professional!


Jeanne




excellent service. Gave me great suggestions.


Gene




Adam did a great job to fix the problem. Great repairman!


Great Service




Service representative was very knowledgeable and took the time to explain what needed to be done. My initial call to completion took place within 24 hours. Great service!!! I highly recommend this company and will definitely use them again.


Matthre





Great service!




I would highly recommend Billye-Jo. He is polite, professional, and knowledgeable. He went above and beyond in fixing my dryer, which required replacement of several parts. He answered all my questions and provided tips on how to keep my dryer clean and in good repair.


Response from AAA Appliance Service Center:

Thank you so much for sharing your feedback! Glad you were satisfied with your care. πŸ™‚


Superb technician! Scheduling so so...




The service technician was awesome. Very professional, thorough and explained the repair/maintenance in great detail. The communication between the scheduling department and the technician was not very good and delayed our service time. I highly recommend that when a customer calls scheduling on the day of the service, that the customer is given a contact number for the technician, so there is no miscommunication. Also, there should be better hours for customers that work full-time!!!


D/W service




Our new Bosch dishwasher was successfully repaired this morning by Billye-Jo. He was a pleasure! Very knowledgeable, courteous and informative! Had to take panel out to remove unit ... a little messy, but before he left the place looked like he’d never been here! Never had such an experience in my 63 yrs! Very conscientious, hard working young man! If I ever need your service again, I will most definitely request him!!


Great




Perfect


AAA Appliance Service Center
Reviewed from Google

4.3 out of 5 stars

Penny George
Penny George

5 out of 5 stars

posted 3 months ago

Excellent Service!
Dan the repairman was courteous and called ahead to let me know he would be arriving earlier than scheduled. He was through and found the problem. It was about a week later and dishwasher was fixed. He made sure that everything worked properly before finishing and leaving. Very polite. Highly recommend this company. Will use again.

Jean Armstrong
Jean Armstrong

5 out of 5 stars

posted 2 months ago

AAA Appliance Service Center is by far the best appliance service center I've dealt with. The company was very professional and respected your time as a consumer. My appointment was scheduled and the repair person adhered to the set appointment window instead of waiting ALL day to show. Dan, my repair person, was polite, knowledgeable, and professional. Thank you for making this a great experience.

Sally Cox
Sally Cox

5 out of 5 stars

posted 1 month ago

It took a few visits to sort it out, but the problem was rare and thankfully under warranty. The service is excellent.
They follow up with email receipts and booking times and contact information. And my technician Billy was great. Polite and helpful and did a great job. Thank you!

Peter Schaul
Peter Schaul

5 out of 5 stars

posted 1 month ago

Adam was the most in-depth service representative I have ever experienced. He cares for identifying the issue and resolving the issue as if he was fixing something in his own home. Adam educates his clients well and offers a focused, delicate approach in ensuring his job is completed the most effective way.

Michael Wojciak
Michael Wojciak

5 out of 5 stars

posted 2 months ago

From our first contact with Jennifer (?) to the repair job by Adam, we were kept informed and had everything explained. The job was done efficiently. Most importantly Adam showed up to do the job within the time window we were given. Recommended.