Congrats! You have started your appliance solution process. Now what?!
For your appointment, you will receive a call about 20-30 minutes before a technician is expected to arrive at your location. Your technician will arrive in uniform and discuss with you the issues and the next steps. Next, your technician will take photos of the unit, the model and serial tag along with any possible damage around or inside the appliance. From that point, a diagnosis and thorough research will start to allow for an accurate explanation of the issue, a solution, a quote for potential repair, or professional advice on whether to replace or repair.