What We Do

Expansive, Individualized Service

Across the Chicagoland area (and spreading to the greater Atlanta area in 2016), you won’t find another service center with the expertise of AAA. We have unmatched experience and knowledge when it comes to servicing & repairing small business appliances, corporate office appliances, food service appliances, biomedical appliances, home appliances, and vintage home appliances. With over 65 years of industry experience, we’ve been doing this long enough to know exactly what you need and how to get it right the first time.

To that end, it isn’t enough to just have a comprehensive understanding of problems & solutions; you have to know how to apply the knowledge to a unique problem. At AAA, we don’t sell the same cookie-cutter solution to every customer. Every home, every business, and every person is unique, and we approach every visit consultatively. We’re able to do that when other appliance servicers aren’t because of our extensive parts inventory, and service professionals with experience across nearly every major brand. You won’t find that elsewhere.

Professionalism

We have a firm commitment to professionalism and service superiority. That means ensuring that our presentation and service are always top-tier. Every time an AAA service professional shows up to your home, they will always be polite, on time, and cleanly uniformed. Our service techs are the most knowledgeable in the industry (receiving a minimum for 40 hours of annual training), and they will employ a level of professionalism that you’ll be sure to remember. Providing top-tier expertise, and industry-best service & protection is the only way we know how to do business.

Family-First Culture

Being a family-owned & operated business, we’ve made sure to never lose our family focus. That means our interactions with customers are always polite, but not stilted. Our service professionals and support staff still lean on old-fashioned customer service that’s become hard to find. Our family-like culture is also prevalent within our company. We use what we call Family Scheduling to make sure that our staff has a great work/life balance. That way, our team is always energized when they show up to work, and carry our family-like culture to your door.

Customer Service

As we’ve stated above, our dedication to superior service and familial culture permeates throughout our customers’ experience with us. By treating our customers as individuals, by maintaining heightened professionalism, and by having an unmatched parts inventory; we provide the best customer experience in our industry. Our dedication to customer service exists beyond the service appointment, however. We also offer expedited shipping on parts, extended warranties, and extremely speedy service.

Innovation

Far too many appliance service companies are living in the last century. At AAA, we strive to stay on the cutting edge, that way our customers don’t feel like they’re stepping into a time machine when they contact us. To that end, we offer our customers online bill pay options, prompt & proactive email correspondence that includes a photo of your technician, the ability to track your technician in real-time via Google Maps, and an extensive digital advice library. If you’re looking for a modern appliance service center, look no further.