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Service Agreement

Terms and Conditions Agreement of Services Rendered

The customer accepts the performed service and charges and agrees to pay the quoted amount for the services performed by AAA Appliance Service Center, (Servicer).   The customer agrees to pay the non-refundable service call charge for the travel to the worksite.  The customer is to acknowledge that this is not an hourly rate but a quote for the repair.  AAA Appliance Service Center will leave the equipment in good condition to our best ability.  AAA Appliance Service Center offers and provides a 366-day warranty.  The customer's sole remedy and AAA Appliance's sole liability under the warranty provided are to perform services to correct any deficiencies.  AAA Appliance Service Center is not providing a warranty on the entire appliance, but guarantees that the work performed will be performed in a professional and workmanlike manner.  Please be advised that there may be issues or problems that AAA Appliance Service Center cannot diagnose without first performing a repair, and that additional problem(s) may become apparent once the original issue is addressed.  If additional problems become apparent after this repair is completed, AAA Appliance Service Center shall not be entitled to require payment for any additional work requested and performed.  Any and all work or alterations performed on the appliance by me or any third party shall immediately void any and all warranties provided by AAA Appliance Service Center.   In the event that AAA Appliance Service Center cannot correct any deficiencies, or if Customer seeks redress under any legal theory or cause of action other than Warranty, or for any reason whatever the above limitation of Customer's remedies is not enforced, then to the fullest extent permitted by law, AAA Appliance Service Center's sole liability for any and all causes of action arising under or related to this agreement, and Customer's sole remedy, shall be limited to the amount Customer has paid for the services rendered. AAA Appliance Service Center shall not be liable for any other loss or damages, including but not limited to any incidental or consequential, punitive, indirect, loss of business, loss of product, loss of profit, or loss of revenue, however, caused, including but not limited to negligence, gross negligence, and strict liability.

The manufacturer and extended warranty coverage are not guaranteed.  If warranty coverage is denied for any reason, the customer is responsible for the service provided within 30 days upon receipt of the invoice.   Any/All invoices that are requested to be post mailed will incur a $1.00 administration fee.  Email and/or online access is available to all customers at no charge.  If credit card chargebacks or disputes are issued, the customer will pay a $100 administration fee in addition to any credit card merchant fees issued to AAA Appliance Service Center.  There is a 25% restocking fee on special or backorder part order cancellations. A 1.5% interest will be applied to unpaid or past due balances monthly.  In the event of my failure to pay the full amount stated herein, or in any dispute arising out of or related to this service agreement, I acknowledge that if A. James Enterprises, Ltd. dba AAA Appliance Service Center ("AAA") is the prevailing party, it shall be entitled to collect any and all costs arising from or related thereto, in addition to any and all other remedies available to it, whether injunctive or monetary, and including costs of collection, reasonable attorneys' fees, and court costs. This contract shall be construed in accordance with the laws of the state of Illinois, and Customer expressly consents to the jurisdiction of the courts of Cook County, Illinois, and agrees that the exclusive venue for any and all claims and controversies arising out of or related thereto shall be the Courts of Cook County, Illinois.

 

Since 1950

It's about more than just an appliance