Read our reviews and find out why your neighbors in St. Charles, IL call us first for their appliance repair needs.
Local Reviews
for St. Charles, IL
Cate B.
TECH: Brand :Lg Product :Dryer - Electric Model No. :0 Model Desc : Serial No. : Install Date :05/16/2021 Retailer NameRESELLER Problem Descrption :Dryer Not Heating _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO
Cate B.
TECH: APPLIANCE: Samsung Range - Gas Model No. :NX60T8751SS/AA Model Desc : Serial No. :0HFL7DDR400852P Install Date :06/22/2021 Retailer NameRESELLER Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME COMPLAINT: Cx Stated That The Oven Of The Unit Is Not Heating At All. DETAILS: _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP - if servicer needs to reschedule, useServicePower status RSH - If the customer requests to reschedule, useServicePower status WO
Cate B.
TECH: **BEST BUY CLAIM / SURVEY REQUIRED ** JOB DETAILS: Brand : Whirlpool Product:Dryer - Gas Model No. : WGD7000DW Serial No. : M826062324 Install Date:08/26/2018 Retailer Id:132 Retailer NameBest Buy Call Type : SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Problem Description : Drum Wont Turn
Cate B.
TECH: APPLIANCE: Whirlpool Refrigerator Model No. : WRX735SDHZ Model Desc : Serial No. : Install Date:02/19/2019 Retailer NameRESELLER Call Type: SERVICE CONTRACT Service Type: Repair Service Location: IN HOME Call Status: Accepted Call Taken:01/06/2023 COMPLAINT: (1) Window On Refrigerator Front Display Is De-Laminating From Control Panel. Appears To Be The Result Of Water Exposure From the Dispenser. (2) Water/Ice Dispenser Light Not Working. Started Working Intermittantly, Then Very Infrequently. DETAILS: _______________________________________________ *THEY PROVIDE THE PARTS - do not order! To identify parts on order visit: https://www.squaretrade.com/rma-request/ * Enter in the Call# (The claim#) and the listed parts that have been sent to the customer will show. Can take up to 24 Hrs to load. INSTRUCTIONS: Contact customer within 24hrs of accepting call Confirm appointment date & parts delivery - if parts have not arrived yet, use ServicePower status WFP -
Cate B.
TECH: Daniel LG FRONT LOADER WASHER - WAS ABLE TO FIX RUBBER SEAL AROUND DOOR FOR WASHER BUT IT IS LEAKING AGAIN MODEL: WM3900HWA SERIAL: 903TNTQ0F033 SERVICE CALL: $155.00 (downtown $198) [If tenant/landlord REQUIRED credit card on file!]
Cate B.
TECH: David 2/2 Electrolux refrigerator ISSUE: ice maker is not working STYLE: MODEL: no info SERIAL: no info SERVICE CALL: $148.00 (downtown $198) Customer is going to skip repair and contact Electrolux with file number 85970420.
Cate B.
TECH: David 1/2 Vent-A-Hood ventilation hood ISSUE: light bulb needs to be replaced/ cx said they are purchasing the part MODEL / SERIAL (if available): no info Service Call: 160 Installed bulbs and lights are working.
Cate B.
TECH: David Miele Double Oven ISSUE: not keeping temp, bake isn't working, won't get to the correct temp or hot enough STYLE: double wall oven LOCATION: MODEL: SERIAL: SERVICE CALL: $160
Cate B.
TECH: APPLIANCE:Brand :Frigidaire Product :Residential Refrigeration Model No. : Model Desc : Serial No. : Install Date :10/01/2019 Retailer Id:132 Retailer NameBest Buy COMPLAINT:Problem Descrption :Full Failure_Refrigerator/Freezer Not Cooling_Freezer Is Not Cooling ________________________________ BEFORE SCHEDULING: - get installation date from AIG before scheduling - CONCESSIONS: require a credit card on file for overages/non-covered items - Update Service Power
Cate B.
TECH: Brand :Electrolux Product :Refrigerator Model No. :ERMC2295AS Model Desc : Serial No. :1K14071958 Install Date :01/30/2022 Retailer NameREPLACEMENT Call No :8574394001 Source :ELECTROLUX Call Type :IN WARRANTY Service Type :Repair Call Status :Accepted Call Taken :09/06/2022 Problem Descrption :Refrigeration Issues, Operations, Temperature Too Cold-Temp Too Cold In Back Of Ref ______________________________ * Update Service Power * Take photos and collect true model/serial number.
Cate B.
TECH: Request Type Warranty Trade Appliance Item Dishwasher Brand Whirlpool Model# VERIFY Serial # VERIFY Service Job Type Repair Deductible No deductible Payment Required Item Location Primary Kitchen Event Type Standard Severity STANDARD Problem Code: THE UNIT IS LEAKING WATER Description: water dont coming 2021 Contract: - $300 Autho Limit - $185 Flat Rate
Cate B.
TECH: Daniel Whirlpool Dishwasher: runs it on a higher heat but the dishes are not getting clean MODEL: wdt970sahz0 SERIAL: f92023040 SERVICE CALL: $148.00 ISSUE:
Cate B.
TECH: Daniel APPLIANCE BRAND:Electroulx APPLIANCE TYPE:Oven COMPLAINT:Error code F15 MODEL / SERIAL (if available): Cust will call back if they want service to be performed.
Cate B.
TECH: Category Appliance Product Primary Kitchen Refrigerator / Built-in / Sub-Zero Description of issue Issue not listed Dispatch Details Recall of #510723 Subscription Number: Y67GPH2I
Cate B.
TECH: Product Details: MODEL: OR30SCI6W1 SERIAL NO: CEV356361 PRODUCT CODE: 81963 DOP: 30/06/2021 PRODUCT GROUP: RAT BRAND: FNP FAULT DESCRIPTION: The oven is showing F225
Cate B.
TECH: Brand:Maytag Product:Dryer - Electric Model No.:LDGA41488E Model Desc: Serial No.:A1463337KH Install Date:01/01/2017 Retailer Id:14 Retailer Name:Home Warranty of America Call No:268009E1 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:03/08/2022 Repeat Call:NO Problem Descrption :Dryer Not Heating_
Cate B.
TECH: Brand:Haier Product:Refrigerator/Top-Freezer Model No.:HT21TS77SP Model Desc: Serial No.: Install Date:12/27/2013 Retailer Name:HHGREGG GENEVA - CHICAGO Call No:7612645-00 Source:GUARDSMAN Call Type:SERVICE CONTRACT Service Type:Repair Call Status:Accepted Call Taken:03/07/2022 Repeat Call:NO Problem Description: Not Cooling
Cate B.
TECH: Brand:General Electric Product:Washer Model No.:SP TO DETERMINE Model Desc: Serial No.:SP TO DETERMINE Install Date:01/01/2018 Retailer Id:14 Retailer Name:Home Warranty of America Call No:247172E6 Source:AIG WARRANTY Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:02/07/2022 Repeat Call:NO Problem Descrption :Making A Loud Noise_It Bangs Loudly, Drummer Seems Detached
Cate B.
TECH: David APPLIANCE BRAND: Samsung APPLIANCE TYPE: Washer COMPLAINT: won't unlock or run MODEL / SERIAL (if available): Main PCB is NLA so customer will look at new units
Cate B.
TECH: David Contract Number: HWAF3032589 Effective Date: 10/29/2020 Deductibe Due from Customer: $ 100 Homeowner concern : refrigerater is not cooling When did the problem first occur 12/23/20222 the brand name of the system :ffh52611bra model # frigidare
Cate B.
GE Microwave Oven (Built-In) model # pvm1790sr1ss Serial # fz301971k problem: Handle broken.
Cate B.
TECH: **get installation date from AIG before scheduling** Brand: Kenmore Service Plan Starts: 03/11/2021 Model: 665.17483300 Serial: FR0702643 Complaint Code: Dishwasher is leaking water.
Cate B.
TECH: Service Type: In-Home Case # 387253 Model: HMDR450SE Serial: Date of Purchase: 6/21/2021 Product Type: Refrigerator Problem: Not Cooling within specs
Cate B.
APPLIANCE: Convection oven BRAND: imperial LOCATION: Kitchen COMPLAINT: not keeping temp or igniting correctly ONSITE CONTACT: Joe DECISION MAKER: Joe TECH: James
Cate B.
APPLIANCE BRAND:LG APPLIANCE TYPE:Fridge COMPLAINT:Door Wont close MODEL / SERIAL (if available): LDC24370ST/00 TECH: Steven
