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Virtual Appointment

Welcome to our Virtual Appliance Service!

Where convenience meets modern solutions tailored to your busy lifestyle.

When it's time for repairs, we understand the importance of swift service without the hassle of delays or budget concerns. Don’t BEAR it alone! Our team of expert appliance repair technicians is here to guide you through a virtual consultation, helping you find the ideal solution that fits both your needs and your budget. Whether you opt for a DIY approach or prefer to leave it to us, rest assured that your investment in the consultation won't go to waste – it's credited toward the repair. Count on us to assist busy individuals like yourself in finding the perfect fix for your appliance challenges.

Step 1


  1. Let's get acquainted! Tell us about yourself and the appliance issue you're grappling with.
  2. Choose the date and time slot that fits snugly into your calendar for the appointment.
  3. Look for an emailed invoice to pay securely online.
  4. Anticipate receiving a calendar invite filled with handy prep tips to make things smoother.


Just a quick reminder for your upcoming appointment: it would be super helpful if you could gather and send us your model and serial number beforehand. If that's not possible, no worries—just make sure it's easily accessible during the appointment. If your appliance is a bit tricky to reach (we know they can be!), you might want to consider scheduling an in-person appointment or having someone on hand to lend a hand with moving it. Thanks for your cooperation, and we're here to help if you have any questions!

Step 2


Before your virtual diagnostic session with our technician, ensure you have the bear necessities – the essential gear needed for a productive session. Here’s a checklist of items you’ll need:

✓ Smartphone

Your virtual appointment will be conducted via Google Meet, where you’ll need to utilize your rear-facing camera.

✓ Screwdriver

At the very least, you’ll want to have a Philips Head #2 Screwdriver on hand, as it’s the most commonly used screw type in appliances. For some appliances, like microwaves, you might encounter specialty screws, so having a screwdriver with interchangeable heads would be a wise choice.  We recommend the Pittsburg Ratcheting Screwdriver Set.

✓ Flashlight

Please make sure to have a small flashlight handy, preferably one that isn’t your smartphone, as different light angles may be required. Also, be sure your flashlight has fresh batteries.

✓ Towels

For appliances with water connections such as refrigerators, dishwashers, and washers, it’s a good idea to have a couple of towels nearby to clean up any spills.


Book Virtual Appointment                   


Prefer for us to handle the messy part?

Schedule an onsite appointment instead.

Step 3


  1. Please note the date of your appointment, you’ll find the link to connect with your technician in your calendar invite.
  2. We recommend connecting at least 10 minutes before your appointment to ensure a smooth start without any technical hiccups.
  3. If you encounter any issues before your appointment, please don’t hesitate to call our office at 847-966-1950.
  4. If your schedule changes, please remember to reschedule your appointment at least 24 hours in advance.



Virtual Consultation FAQs

Since 1950

It's about more than just an appliance