
Appliance Warranty: Why Proof of Purchase Matters
Did you know your appliance’s manufacturing date could affect its warranty? Learn why keeping your receipt could save you money on repairs.
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Refrigerators naturally make humming, buzzing, clicking, and popping sounds as they work to keep food cold. Most of these noises are normal. However, new rattling, grinding, or scraping sounds may mean something is wrong. Knowing what to listen for can help you decide whether your refrigerator needs service.
They wanted to know: Was this normal, or was something wrong?
Many modern refrigerators produce sounds in the range of about 30–50 decibels, depending on the model and cooling cycle.
But measuring the sound doesn’t always tell you if something is wrong.
A sound measurement alone can’t tell you whether a refrigerator needs repair.
The type, source, and timing of the noise matter more.
A refrigerator making a steady humming sound at 44 decibels may be working normally. A refrigerator making a grinding or scraping sound at the same level may need attention.
When our technicians check a noisy refrigerator, they try to find the source of the noise by checking:
Where the sound is coming from
What the sound is like
How often it happens
How long it lasts
Whether the refrigerator is cooling properly
Often comes from the compressor or fans while the refrigerator is cooling.
Can happen when parts turn on or off.
May come from fans, the compressor, or the ice maker.
Can happen as refrigerant moves through the cooling system.

Does the sound happen all the time? Does it change when you open the door? Take note of the when the noise happens and when it doesn't.

Make sure your refrigerator and freezer are keeping food at the right temperatures. Your refrigerator should be at or below 40°F, and your freezer should be at 0°F.

Use your phone to record the sound. This is especially helpful if the noise comes and goes.

If you hear loud rattling, grinding, or scraping, or notice that your refrigerator isn't cooling properly, it's time to get help.
Makes a new or unusual rattling sound
Has a loud grinding or scraping noise
Makes noises that keep getting worse
Has frost or ice building up where it shouldn’t
Isn’t keeping your food cold
talk to a real person when you need help
Since 1950, our team has been here to listen to your concerns and help you find a solution.

Did you know your appliance’s manufacturing date could affect its warranty? Learn why keeping your receipt could save you money on repairs.
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