Lake in the Hills IL Appliance Repair

Cate B.

TECH: PO / Claim # 1741477 (In Home) Purchase Date: 5/22/2022 Manufacturer: LG Model: LRMDS006S Serial: KW0000417221 Customer's Description of problem: THE CRAFT ICE MAKER IS FREEZING UP & WILL NOT RELEASE THE ICE.

Cate B.

TECH: Daniel Samsung Refrigerator ISSUE: making loud fan blade noise STYLE: MODEL: RF267AEBP SERIAL: JJ094GBB800305B SERVICE CALL: $155.00 Customer will call back if they want to go through with repair.

Cate B.

TECH: APPLIANCE: Brand :Lg Product :Residential Refrigeration Model No. :LSXS26326S Model Desc : Serial No. :807MRNE16399 Install Date :08/14/2018 Retailer Name Call No :Z644012JWN72 Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :11/04/2022 COMPLAINT: Problem Descrption :Refrigerator : Freezer Is Not Freezing __________________________________________ * DO NOT update Service Power Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP

Cate B.

TECH: APPLIANCE: Brand :General Electric Product :Home Laundry - Electric Model No. :GTD65GBSJW Model Desc : Serial No. :MM802799C Install Date :09/16/2019 Retailer Name Call No :AC56123JTG03 Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :10/07/2022 COMPLAINT: Problem Descrption :Dryer G : Dryer Starts And Turns Off Randomly __________________________________________ * DO NOT update Service Power Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP

Cate B.

TECH: APPLIANCE: LG Residential Refrigeration COMPLAINT: Refrigerator : Ice Maker Not Making Ice, Not Cooling Enough Brand :Lg Product :Residential Refrigeration Model No. :LRDCS2603S Model Desc : Serial No. :008MREN1S068 Install Date :09/29/2020 Retailer Name Call No :AL38063JTC32 Source :CENTRICITY (BWG) Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :10/06/2022 __________________________________________ * DO NOT update Service Power Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP

Cate B.

TECH: Josh samsung ref: freezer is hard to open on the bottom frosted in on the bottom MODEL: rfg2978drs SERIAL: 176843ad800190t SERVICE CALL: $155.00 ISSUE:

Cate B.

TECH: Request Type Warranty Trade Appliance Item Dishwasher Brand Miele Model# G4228SCU Serial # 64/159414577 Service Job Type Repair Deductible No deductible Payment Required Item Location Primary Kitchen Event Type Standard Severity STANDARD Problem Code: THE SOAP DISPENSER DOES NOT WORK Description: Warranty/Repair Service Request Standard 2021 Contract: - $300 Autho Limit - $185 Flat Rate

Cate B.

TECH: John PRODUCT (Brand & Type): Samsung REF STYLE: french door MODEL: SERIAL: ISSUE: I/M - couple of months ago started slow production, then froze into a block, turned off for now They are selling the house and they have to get it fixed before they do that.

Cate B.

TECH: John PRODUCT (Brand & Type): Samsung REF STYLE: french door MODEL: SERIAL: ISSUE: I/M - couple of months ago started slow production, then froze into a block, turned off for now They are selling the house and they have to get it fixed before they do that.

Cate B.

TECH: Josh APPLIANCE:Brand:Frigidaire Product:Residential Refrigeration Model No.:FGHB2868TF Model Desc: Serial No.:4A00405652 Install Date:02/25/2020 Call No:AG43697JAR45 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:05/06/2022 COMPLAINT:Problem Descrption :Refrigerator Not Producing Ice __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:

Cate B.

TECH: Brand:Bosch Product:Dishwasher Model No.:SHP865ZD5N Model Desc: Serial No.:0001107395 Install Date:01/25/2021 __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:

Cate B.

TECH: APPLIANCE:Brand:Electrolux Product:Home Laundry - Electric Model No.:EFMG417SIW Model Desc: Serial No.:4D73012237 Install Date:11/03/2018 Call No:Z759721ITQ86 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:03/08/2022 COMPLAINT:Dryer G : Err F1 Will Not Complete Cycle __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:

Cate B.

TECH: Josh APPLIANCE:Brand:Electrolux Product:Home Laundry - Electric Model No.:EFLS627UIW Model Desc: Serial No.:4C85012410 Install Date:01/18/2019 Call No:Z800279ITP41 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:03/08/2022 COMPLAINT:Problem Descrption :Washer Washer Is Leaking From Panel __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:

Cate B.

TECH: APPLIANCE:Brand:General Electric Product:Residential Refrigeration Model No.:PFE28KSKSS Model Desc: Serial No.:PH522105 Install Date:11/11/2017 Call No:Z438419IML13 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:01/05/2022 COMPLAINT:Problem Descrption :Refrigerator Led Lights Off __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:

Jennifer T.

Service Description: BAD DRUM SERVICE WAS CALLED OUT TO THE HOUSE AND THEY SIAD IT WAS A BAD DRUM.PHYSICAL DAMAGE EXIST.

Jennifer T.

Brand:Frigidaire Product:Range - Electric

Jennifer T.

ooking Issues, Oven, No Power In The Oven- will not turn on

Jennifer T.

Brand:Samsung When Agitating Washer Makes Unusual Noise

Jennifer T.

samsung washer: makes a noise

John M.

Samsung Refrigerator evaporator had a leak by the receiver replace the evaporator compressor die dryer. Pressure tested at 150 psi 15 minutes with nitrogen. No leaks. Deep vact to 350 microns recharged with 134a had the refrigerator running for approximat

John M.

John M.

John M.

John M.

John M.

Samsung Refrigerator evaporator had a leak by the receiver replace the evaporator compressor die dryer. Pressure tested at 150 psi 15 minutes with nitrogen. No leaks. Deep vact to 350 microns recharged with 134a had the refrigerator running for approximately 10 minutes before we lost power in a large storm appeared to be working normally