Algonquin IL Appliance Repair

Cate B.

TECH: Request Type Warranty Trade Appliance Item Food Processor / Garbage Disposal Brand Other Model# VERIFY Serial # VERIFY Service Job Type Repair Deductible No deductible Payment Required Item Location Primary Kitchen Event Type Standard Severity STANDARD Problem Description Problem Code: the unit is leaking water from bottom Description: the unit is leaking water from bottom Special Instructions: NOTE: THIS IS A REFERRAL FOR APPOINTMENT SCHEDULING OF A CCHS WARRANTY JOB. Please contact the customer within 24 hours to schedule and confirm an appointment date and time. Remember to update the Service Job record with the appointment details and change the Job Sub Status to "Confirmed Appointment" once scheduled. If this Service Job is not "Accepted" in ServiceBench within 24 hours, it automatically expires and will be re-assigned to another Partner. 2021 Contract: - $300 Autho Limit - $185 Flat Rate

Cate B.

TECH: Brand :Maytag Product :Dishwasher Model No. :MDB7979SHZ Model Desc : Serial No. : Install Date :02/07/2019 Retailer NameRESELLER Call No :083205823131 Source :SQUARE TRADE Call Type :SERVICE CONTRACT Service Type :Repair Service Location :IN HOME Call Status :Accepted Call Taken :07/04/2022 Problem Description :The Support That Makes The Top Tray Go Up And Down And Pull Out Has Dropped Off In The Machine. Found Pieces Of Plastic In Bottom Of Dishwasher. *THEY PROVIDE THE PARTS - do not order*

Cate B.

TECH: APPLIANCE:Brand:Lg Product:Residential Refrigeration Model No.:LMXS30776D Model Desc: Serial No.:701KRVQ1Y807 Install Date:07/26/2017 Call No:Z392370JEC61 Source:CENTRICITY (BWG) Call Type:SERVICE CONTRACT Service Type:Repair Service Location:IN HOME Call Status:Accepted Call Taken:06/07/2022 COMPLAINT:Problem Descrption :Refrigerator Ice Maker& Water Disp Not Operational Error Eco/ __________________________________________ Pre-auth: $300.00 Pricing: $0.75 per mile after 60 miles round trip to our office address, 20% markup on parts, Labor $150/$225 (2nd man is higher rate) Authorization (800) 622-1100 or email claims@centricity.com or submit on SP __________________________________________ WORK ORDER DETAILS:

Cate B.

TECH: Josh APPLIANCE BRAND: SQ APPLIANCE TYPE: dryer COMPLAINT: making a thumping noise MODEL / SERIAL (if available):

Cate B.

TECH: Josh maytag dryer: start button broke $ 148 MODEL / SERIAL (if available): doesnt have

Cate B.

TECH: Josh APPLIANCE BRAND: frigidaire APPLIANCE TYPE: range COMPLAINT: leaking gas MODEL / SERIAL (if available): Found no issues unit tests good.

Jennifer T.

eff called to file a new service order for the Dishwasher, noticed on tuesday, the wash cycle won’t progress, it stays washing, it doesn’t go on with the rest, no prior issues, Kenmore built-in dishwasher. Model: ultra wash, quiet guard 3. Advised H

Jennifer T.

Brand:General Electric Product:Dishwasher

Jennifer T.

Dryer Issues, Operations, No Heat-No Heat Source:ELECTROLUX

Jennifer T.

Ge refrigerator water pooling on bottom tray ...ice maker not working properly ... GE PROFILE

Jennifer T.

Samsung Washer FL / Dual unit (two washers in one) - Getting Error Code 1LC1 and LC1 - he did troubleshooting - neither are spinning, they drain but it's soaking

Jennifer T.

Handle for microwave door cracked and door is cracked inner door outer door

Jennifer T.

Refrigerator w/Ice Maker is not working again, it is not cooling properly

Jennifer T.

Frigidaire dishwasher: door/ latch issue

Jennifer T.

Jennifer T.

Tiffany called stating that she is having water leak problems coming from the refrigerator which she doesn't know where it's coming from, issue was notice today and prior to this it was working fine

John M.

thermador range had Three-quarter inch flexible gas connector broke behind range and started a fire. Fire department was called out and put out. A customer pulled range out themselves and disassembled backside. Gas connector appears to possibly be brass and has holes like swiss cheese in it now. Gas shut off is newer and good. Going from 1 inch gas line down to 3/4 in gas Flex. The only bad wires I found where the wires going to a Transformer on the lower right hand side. Gave customer quote 4 labor replacing gas connector and splicing new wire. Customer said thank you we will do it our self.

John M.

Installed door switch on Kenmore Dryer

John M.

John - 10:44 AM Work Order 2581 note was added Refrigerator heater has popped again. Turned off cold control and refrigerator freezer kept running. Need to replace cold control, main control board, heater and buy metal. Call Nicor services another company was having the same issue and replaced similar parts. Cost of repair exceeding the 400 allocated towards repair. Refrigerator is also 16 years old. Nicor do you need to refrigerate or not cost effective to repair. Inform customer is God 400 towards the purchase of a new refrigerator.

John M.

Maytag thermal fuse replaced

John M.

Diagnosis on 15 yr old unit, being deemed to be replaced under Nicor home warranty

John M.

John - 12:56 PM Work Order 1784 note was added Thick ice in bottom of freezer. Disassemble and defrost ice and drain. Rodded drain line tested flowing free. Reassemble restarted testing operations norma

John M.

Installed new burner gas valve assembly on dryer - tested gas valve not buzzing

John M.

MAYTAG WASHER Does not run through all cycles The dishwasher control panel support that holds the handle which unlocks the door is broken in control panel and handle. Two front roller sets on bottom rack are broken. Need new rollers. The longer the pump runs the nastier the noise gets motor sump assembly.

John M.

Installed driver block. Tested operating normally