Do you work on my brand?

Yes, we likely service your brand! Check out our comprehensive list of supported brands here and if you don’t see yours listed, feel free to reach out to us for confirmation.

What if the property is vacant?

If your property is vacant, no worries! We work with many property managers and landlords in similar situations. If there’s a lockbox or someone else can grant us access, we’ll take care of the rest. We’ll send you e-sign documents for your approval, then visit the site to assess the situation and propose a solution. If you’re unavailable by phone, it’s ok – we’ll send an email estimate for your review and approval before proceeding with any services or repairs. Just give us a call so we can walk you through any questions you have to figure out the right solution for you.

What if you don't have the part on the van?

No problem at all! If we don’t have the part on hand, rest assured there are no extra trip fees for us to return. We’ll order the necessary part and keep you informed every step of the way. You’ll receive updates via phone and automated notifications regarding the estimated arrival date of your appliance part(s). Once we have the part, we’ll promptly reschedule your appointment at the next earliest convenience for you. And here’s the best part – you won’t pay a cent until all the work is completed. You can trust that we’re committed to seeing the job through to completion.

Is it cheaper to buy a new unit?

That’s a great question! While every situation is unique, when it comes to repairs, we typically advise against costs exceeding 50% of a new unit’s price unless special circumstances apply. Replacing an appliance involves various expenses like purchase, delivery, and installation fees, plus potential costs for old appliance removal and warranties. Disposing appliances improperly can harm the environment, release pollutants, and waste valuable materials. We’re here to assist you in making the best decision for your needs and budget, ensuring convenience and sustainability. Feel free to reach out for further assistance!

Do you service my area?

We cover a wide service area, spanning from Frankfort to Gurnee in the north and from Chicago to Rockford in the east-to-west direction. Our technicians live near you and are in your communities daily, so you don’t have to worry about paying someone to travel a far distance or take a long time to get to you. Follow this link to find your city or zip code on our full-service area list. Chances are, we’ve got you covered! Feel free to reach out if you’re unsure; we’ll be happy to confirm. We also offer virtual meetings with a technician for those who prefer a DIY approach, need advice, or are in another state and don’t require on-site support. Click here to learn more!

Do you service my appliance?

We understand the importance of having reliable appliances, and we’re here to help. We specialize in servicing major home appliances, including refrigeration, cooking, laundry, and dishwashers. However, please note that we do not service water heaters (a plumber’s job) or heating and air conditioners (handled by HVAC companies). Additionally, we’re equipped to work on specialized laboratory equipment such as warmers and flask scrubbers. For a complete list of appliance types we service, feel free to call us to get your questions answered. We’re here to assist you every step of the way!

What if you cause damage?

We understand your concern, and please rest assured that our technicians prioritize avoiding any damage during service calls. We take every precaution, using floor glides, padding, and tape to safeguard your space. Sometimes, we even bring extra personnel or specialty equipment to ensure the utmost care. Accidents are why we have insurance if we ever need it. We’re fully insured for that will meet the requirements for certain buildings or facilities to be an approved servicer. If we cause any issues, we take responsibility and will make it right.

Do you work with my extended or home warranty?

We partner with various home and extended warranties, including Best Buy’s Geek Squad and SquareTrade. If you’re unsure whether we’re in network with your warranty company, give them a call and request for us to receive the work order or claim directly. You can also streamline the process by having them conference call us. Don’t worry if we’re not currently in the network! You might have the flexibility to choose your service and seek reimbursement from your warranty company afterward. It’s all about finding the best repair company for your needs rather than just going with the next one on their list.

Do you send the same technician every time?

Absolutely! We understand the importance of consistency and clear communication. That’s why we assign the same technician to your service call from start to finish. This way, you’ll have familiarity and direct communication with your technician throughout the process. However, if you have a preference for a specific technician, whether it’s someone you trust who speaks Spanish or for any other reason, we’re more than happy to accommodate your request. Just let us know, and we’ll ensure you’re paired with the right person for the job. You must be comfortable.

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⭐ REAL REPAIR ⭐

GE MICROWAVE SPARKED AND STOPPED WORKING

When a GE microwave sparked inside and suddenly stopped working, the customer needed to know whether it could be fixed or if it was time for a replacement. At our appliance repair shop in Wood Dale, IL, our technician found a blown 20-amp fuse and peeling paint inside the microwave cavity that had caused the sparking. Since GE no longer offers an approved repair for this type of damage, replacing the microwave was the safest option.

Drop off shop Repair in Wood Dale, IL

Expert Appliance Repair Since 1950

good to know

Can you repair peeling paint inside a microwave?

Not all damage to a microwave’s interior coating is the same.

Small surface marks may be different from coating that is bubbling, peeling, or flaking away. Damaged coating can expose the metal underneath and contribute to electrical arcing, which appears as sparks inside the microwave.

GE advises replacing a microwave when its interior coating is actively peeling or flaking because it does not have an approved repair method for that damage.

If your microwave sparks, stop using it. Do not try to cover the damaged area with household paint or continue operating the appliance to see if the problem happens again.

The Problem

The customer reported that the interior light sparked and the GE microwave suddenly stopped working.

There were no lights on the display, and pressing the controls did nothing.

The microwave was brought to AAA Appliance Service Center's headquarters in Wood Dale, Illinois, for an inspection

The Repair

Our technician found that the 20-amp fuse on the filter board had blown.

During the inspection, the technician also discovered that the coating inside the microwave cavity was bubbling and peeling away.

The technician identified the damaged coating as the cause of the sparking and blown fuse.

GE previously offered a cavity paint product, but that product has been discontinued. GE's current guidance recommends replacement when the interior coating is peeling or flaking because an approved repair method is not available.

Simply replacing the blown fuse would not correct the damaged cavity coating that caused the original problem.

The Solution

After evaluating the microwave and reviewing the manufacturer's guidance, our technician determined that the unit should not be repaired.

The technician called the customer, explained the findings, and recommended replacing the microwave.

No repair was performed. The inspection helped the customer understand why the microwave had stopped working and why replacement was the appropriate next step.

Sometimes the best appliance service is knowing when a repair is no longer the right answer.

MICROWAVE QUESTIONS

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anything

Why did my microwave spark and then stop working?

Sparking inside a microwave can happen for several reasons, including metal objects, food residue, damaged components, or problems with the interior cavity coating. In some cases, an electrical fuse may also blow, leaving the microwave without power.

A qualified technician can help determine what caused the failure.

Can I use my microwave if the paint is peeling inside?

If the interior coating is bubbling, peeling, or flaking, stop using the microwave. GE recommends replacement when this type of coating damage occurs because it does not offer an approved repair method.

Can a blown microwave fuse be replaced?

A blown fuse can sometimes be replaced, but the reason it failed must be identified first. Replacing a fuse without addressing the underlying problem may leave the appliance unsafe or cause it to fail again.

Microwaves contain high-voltage components that can remain dangerous even after the appliance is unplugged. Fuse diagnosis and replacement should be left to qualified service personnel.

Is it worth repairing a microwave that sparked?

It depends on what caused the sparks, the condition of the microwave, and whether the manufacturer supports a safe repair.

In this GE microwave, the interior coating was peeling and the manufacturer recommended replacement, so repairing the fuse alone was not an appropriate solution.

Does AAA Appliance Service Center inspect microwaves?

AAA Appliance Service Center evaluated this GE microwave at its Wood Dale, Illinois, repair shop. Contact our team to confirm whether your particular microwave model is eligible for shop service before bringing it in.

Real people. real service.

Call or Text (630)966-1950

A microwave that sparks or suddenly loses power needs more than a quick guess.

At AAA Appliance Service Center, we help customers understand what's wrong, whether a repair is appropriate, and when replacement makes more sense.

Can Your Microwave Be fixed?

Serving Chicagoland since 1950

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