Serving Chicago, Northwest Indiana & Southeast Wisconsin

At AAA Appliance Service Center, we believe high-end equipment requires high-level training. Our technicians recently completed hands-on training with True Refrigeration at Alpha Distributors, working directly with new column refrigerators, undercounter units, and ice machines.

This training focused on real-world diagnostics, advanced refrigeration systems, and upcoming product updates—ensuring our team is prepared for both current and next-generation True equipment.

What This Training Means for You

  • Accurate diagnostics for complex refrigeration systems
  • Faster resolution of cooling and ice production issues
  • Proper handling of high-end and commercial-grade equipment
  • Reduced downtime for homes and businesses

True products are built differently—and repairing them requires a deeper understanding of sealed systems, airflow, and electronic controls.

What Our Technicians Trained On

  • Side-by-side and column refrigeration systems
  • Undercounter refrigeration and beverage centers
  • Residential and commercial ice machines
  • Advanced diagnostics and error codes
  • Compressor and sealed system troubleshooting

Advanced Diagnostics & Technology

Our team trained on True’s diagnostic systems, including:

  • Entering and navigating diagnostic modes
  • Troubleshooting sensor and probe failures
  • Understanding pressure-related error codes
  • Accessing schematics and manufacturer resources

We also reviewed upcoming updates, including redesigned control boards using DC voltage systems for improved performance and user experience.

Common True Refrigeration Issues

  • Condenser fan motor failures
  • Drain and water leak issues
  • Sensor and probe errors
  • High-pressure system faults
  • Ice machine performance issues

Preventive Maintenance Matters

One of the biggest takeaways from training: many service calls are preventable.

  • Routine condenser cleaning improves performance
  • Proper installation prevents long-term issues
  • Winterizing outdoor ice machines prevents damage

Regular maintenance can significantly extend the life of your equipment.

Service Areas

Chicago Suburbs

Northwest Indiana

Southeast Wisconsin

Schedule True Refrigeration Service

If your True refrigerator, freezer, or ice machine isn’t performing properly, our factory-trained team is ready to help.