I was very impressed with the professionalism Cisco, my repair technician, exhibited at his 2 service calls to repair my oven. During the first call, he determined which parts to... Read Reviews order and the following week, he returned to install them. He was quick, courteous and knew quickly how to get the job done right, the first time. I would definitely use this company again for my other kitchen appliances.
Geri Kirkpatrick November 12, 2020
What a fantastic service company. Steven, our technician, came on time to repair our dryer. He diagnosed the problem quickly and provided an estimate of the repair costs. He then... Read Reviews disassembled the dryer. Did an extremely thorough job cleaning all nooks and crannies. and diagnosing the issue. The defective part was replaced, and the unit was reassembled and operated to verify that it was functioning as designed. He is a wonderful technician. Kept me informed during the whole tire process. And answered every single question I had. I highly recommend this company. This technician for any future services.
Robert B January 19, 2022
Scheduling was a extremely easy and flexible - everything was done online and immediately confirmed via their service. Communication was also excellent - reminders before the meeting and timely updates... Read Reviews on arrival status of the technician.
The technician, Steven was equally fantastic. Professional and extremely thorough in diagnosing the problem before presenting what the solution would be. I also appreciated the time/care he took to not damage our stone floors before moving the refrigerator out to troubleshoot. He came prepared with a thick plastic mat that protected the flooring and left everything exactly as it was before he arrived - clean and tidy.
Will not hesitate to use them again!
Michael Wang September 19, 2022
It took a couple of visits, but the full extent or repairs needed was diagnosed by John. The cost was quite expensive and since the dishwasher was just out of... Read Reviews warranty, I called the manufacturer to ask if there was anything they could do. They came through and provided parts and I paid for labor. It probably helped that I used a manufacturer recommended repair company. The two worked together to coordinate covering the cost of the parts.
John was helpful through it all and was professional, knowledgeable and timely. His level of experience showed.
Joan Perrone December 16, 2022
Communication before the day of service and the day of service was OUTSTANDING! Pete, our technician went “above and beyond the call of duty” He stated he smelled a... Read Reviews little gas - he reconnected the gas line and applied a sealant. After our service call, the Dryer hardly makes a sound!! Thank you