Do you work on my brand?

Yes, we likely service your brand! Check out our comprehensive list of supported brands here and if you don’t see yours listed, feel free to reach out to us for confirmation.

What if the property is vacant?

If your property is vacant, no worries! We work with many property managers and landlords in similar situations. If there’s a lockbox or someone else can grant us access, we’ll take care of the rest. We’ll send you e-sign documents for your approval, then visit the site to assess the situation and propose a solution. If you’re unavailable by phone, it’s ok – we’ll send an email estimate for your review and approval before proceeding with any services or repairs. Just give us a call so we can walk you through any questions you have to figure out the right solution for you.

What if you don't have the part on the van?

No problem at all! If we don’t have the part on hand, rest assured there are no extra trip fees for us to return. We’ll order the necessary part and keep you informed every step of the way. You’ll receive updates via phone and automated notifications regarding the estimated arrival date of your appliance part(s). Once we have the part, we’ll promptly reschedule your appointment at the next earliest convenience for you. And here’s the best part – you won’t pay a cent until all the work is completed. You can trust that we’re committed to seeing the job through to completion.

Is it cheaper to buy a new unit?

That’s a great question! While every situation is unique, when it comes to repairs, we typically advise against costs exceeding 50% of a new unit’s price unless special circumstances apply. Replacing an appliance involves various expenses like purchase, delivery, and installation fees, plus potential costs for old appliance removal and warranties. Disposing appliances improperly can harm the environment, release pollutants, and waste valuable materials. We’re here to assist you in making the best decision for your needs and budget, ensuring convenience and sustainability. Feel free to reach out for further assistance!

Do you service my area?

We cover a wide service area, spanning from Frankfort to Gurnee in the north and from Chicago to Rockford in the east-to-west direction. Our technicians live near you and are in your communities daily, so you don’t have to worry about paying someone to travel a far distance or take a long time to get to you. Follow this link to find your city or zip code on our full-service area list. Chances are, we’ve got you covered! Feel free to reach out if you’re unsure; we’ll be happy to confirm. We also offer virtual meetings with a technician for those who prefer a DIY approach, need advice, or are in another state and don’t require on-site support. Click here to learn more!

Do you service my appliance?

We understand the importance of having reliable appliances, and we’re here to help. We specialize in servicing major home appliances, including refrigeration, cooking, laundry, and dishwashers. However, please note that we do not service water heaters (a plumber’s job) or heating and air conditioners (handled by HVAC companies). Additionally, we’re equipped to work on specialized laboratory equipment such as warmers and flask scrubbers. For a complete list of appliance types we service, feel free to call us to get your questions answered. We’re here to assist you every step of the way!

What if you cause damage?

We understand your concern, and please rest assured that our technicians prioritize avoiding any damage during service calls. We take every precaution, using floor glides, padding, and tape to safeguard your space. Sometimes, we even bring extra personnel or specialty equipment to ensure the utmost care. Accidents are why we have insurance if we ever need it. We’re fully insured for that will meet the requirements for certain buildings or facilities to be an approved servicer. If we cause any issues, we take responsibility and will make it right.

Do you work with my extended or home warranty?

We partner with various home and extended warranties, including Best Buy’s Geek Squad and SquareTrade. If you’re unsure whether we’re in network with your warranty company, give them a call and request for us to receive the work order or claim directly. You can also streamline the process by having them conference call us. Don’t worry if we’re not currently in the network! You might have the flexibility to choose your service and seek reimbursement from your warranty company afterward. It’s all about finding the best repair company for your needs rather than just going with the next one on their list.

Do you send the same technician every time?

Absolutely! We understand the importance of consistency and clear communication. That’s why we assign the same technician to your service call from start to finish. This way, you’ll have familiarity and direct communication with your technician throughout the process. However, if you have a preference for a specific technician, whether it’s someone you trust who speaks Spanish or for any other reason, we’re more than happy to accommodate your request. Just let us know, and we’ll ensure you’re paired with the right person for the job. You must be comfortable.

How to Clean Your Oven (Without Damaging It) - AAA Appliance Service Center

And what most homeowners get wrong…

You use your oven constantly. Dinner, holidays, late-night pizza rescues. But when was the last time you actually cleaned it properly?

Here’s the truth we see every week in the field:
Most ovens don’t fail because they’re “old”… they fail because of buildup, improper cleaning, or using the wrong products.

Let’s fix that.

🍳 Why Oven Cleaning Actually Matters

Grease, food spills, and residue don’t just sit there quietly. Over time, they can:

Cause smoke and odors
Affect heating performance
Damage internal components
Lead to unnecessary service calls

We’ve walked into homes where the issue wasn’t the appliance… it was years of buildup working against it.

🧼 Step-by-Step: A Safer Way to Clean Your Oven

Step 1: Handle Spills Immediately (When Possible)

If something spills:

Let the oven cool slightly
Scrape off excess with a non-scratch tool
For larger spills, salt can help absorb grease while still warm

👉 Pro Tip: The sooner you handle it, the less “cement-like” it becomes later.

Step 2: Soak the Racks

Remove racks and place them in a bathtub (use a towel underneath)
Fill with hot water + dish soap
Let them soak for several hours or overnight

This breaks down buildup without aggressive scrubbing.

Step 3: Clean the Interior (The Right Way)

Instead of harsh chemicals:

Use a baking soda + water paste
Apply to interior surfaces (avoid vents and sensitive areas)
Let sit overnight
Wipe clean with a damp cloth

For stubborn spots, use:

Non-scratch scouring pads
Gentle cleaning tools (no steel wool)

Step 4: Final Rinse & Wipe Down

Use a vinegar-based cleaner or warm water
Wipe thoroughly to remove residue
Dry with a clean cloth

⚠️ What to Avoid (This Is Where We See Problems)

Here’s where things go sideways:

🚫 Harsh oven cleaners (like Easy-Off)
These can:

Leave chemical residue
Cause strong odors during cooking
Damage internal components

🚫 Scratching interior surfaces
This can permanently damage coatings and lead to future issues.

🚫 Using self-clean incorrectly
Yes, it works… but it’s intense.

🔥 Should You Use the Self-Clean Cycle?

Self-clean cycles reach extremely high temperatures (800°F+).

They can:

Burn off buildup
Also stress internal components

We recommend:

Using it sparingly
Removing racks first
Ventilating your space well

👉 We see a noticeable increase in service calls after heavy self-clean usage, especially on older units.

🧠 A Simple Habit That Saves You Money

Place a baking sheet on the lower rack to catch spills.

It’s a small move that can prevent:

Burned-on messes
Smoke issues
Future repairs

🛠️ When It’s Time to Call a Pro

If you’re noticing:

Persistent odors
Smoke even after cleaning
Uneven cooking
Error codes

It may not be a cleaning issue anymore.

That’s where a proper diagnosis matters.

💬 Final Thought

Cleaning your oven isn’t about perfection. It’s about prevention.

A little consistency saves you from:

Bigger repairs
Unexpected downtime
Costly replacements

And if you’re not sure where to start… that’s exactly what we’re here for.

How to Clean Your Oven (Without Damaging It)